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How do I get a win8.1 DVD
Hello
How do I ask for a Win8.1 DVD - either physical media or .iso
When ordering I was informed that after purchase I could request a windows 8.1 DVD for product. I have had to rebuild the machine in the past and I would like the ability to do so in the future.
Thanks
Philip_Yip
7 Technologist
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August 6th, 2014 18:00
For the new Windows 8.1 system which will have warranty and as you are based in the US fill in the following form:
www.dell.com/recoverymedia
There is no official download for the Windows 8.1 OEM .iso due to unnecessary difficulties from Microsoft. If you want a true "clean install" then the Reinstallation DVD is recommended over the Recovery USB. The Reinstallation DVD unlike the Recovery USB contains no prebundled drivers or McAfee however many new systems have no optical drive so the Recovery USB is sent out by default. You may want to call Dell Technical Support instead of filling out the online form to select the DVD or USB. You can convert a Reinstallation DVD into a Reinstallation USB by following the instructions here:
http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/converting-your-dell-windows-reinstallation-dvd-into-a-reinstallation-usb/
For the Windows 7 out of warranty system you need to call Dell Support to request the Reinstallation DVD however you can download a Windows 7 .iso from Digital River and follow some workarounds to convert it into a Reinstallation USB see my video here:
Additional instructions are here:
http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/windows-7-sp1-iso-download/
Philip_Yip
7 Technologist
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16K Posts
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August 7th, 2014 14:00
The server seems to be down. This has happened 2-3 times already. Please check again later. In the mean time I will ask Jan from heidoc.net if he has any more information.
Philip_Yip
7 Technologist
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16K Posts
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August 7th, 2014 23:00
I spoke to Jan, Some of the old links which were broken now work again... We'll see if its temporary before he updates Heidoc.net (and it may take some time to update all the links as he has alot).
In the mean time these should get you going
Windows 7 Home Premium 64 Bit
http://msft.digitalrivercontent.net/win/X17-58997.iso
Windows 7 Home Premium 32 Bit
http://msft.digitalrivercontent.net/win/X17-58996.iso
bluedani
3 Posts
0
August 6th, 2014 16:00
Same problem only with Windows 7 Home Premium. Hard Drive Crash and Windows will not install with the product key. Microsoft says it can't activate, Dell has to take care of it. Since laptop is no longer under warranty, it won't let me order the disk online.
neilh20
10 Posts
0
August 7th, 2014 11:00
Hello, thanks for the quick answer
I tried www.dell.com/recoverymedia plugged in my Dell Service Tag from Inspirion 17"that arrived on July/30/2014 purchased on July/17 and it said
So I'm trying to find technical support to contact, and its very difficult to find through all the menus. thanks
neilh20
10 Posts
0
August 7th, 2014 12:00
I did find a chat method on top of a feedback form where I could request it, and they said they would send it. thanks
bluedani
3 Posts
0
August 7th, 2014 14:00
None of the iso links to download the Windows 7 work.....what do I do now? Thanks!
bluedani
3 Posts
0
August 8th, 2014 15:00
Thank you so much for all your help!!! I followed the instructions and am now up and running fine! It activated just fine. Thanks again!!!!!!
Philip_Yip
7 Technologist
7 Technologist
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16K Posts
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August 9th, 2014 05:00
Great glad you are back up and running, thanks for letting me know. :)