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Inspiron 14Z Ultrabook - jumpy cursor
http://en.community.dell.com/cfs-file.ashx/__key/communityserver-discussions-components-files/3518/2570.Inspiron-14Z-Ultrabook.wmvMy daughter received an Inspiron 14Z Ultrabook yesterday and all appears well except that when you put your finger on the trackpad to begin scrolling. As soon as you highlight and hold the cursor in one place it causes either the cursor to bounce around or the web page or document to "jiggle" up and down. I did update the touchpad drivers via Dell Update but the problem persists. I have attached a small video to illustrate the issue.
I don't know if the touchpad is defective or if one of the settings is off.
Any ideas appreciated as I need to know if we are going to send it back for refund.
Thanks,
WH
garlangreeny
45 Posts
0
August 12th, 2012 19:00
This is odd. Where can I see the video you attached?
Wrenchead
19 Posts
0
August 13th, 2012 05:00
See "re-attached".
Wrenchead
19 Posts
1
August 15th, 2012 19:00
Problem solved. Technician said touchpad is defective and because the system is less than a week old arranged for a replacement order.