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Inspiron 15 7000 (7567) Gaming (2017) Windows' Task view laggy
Hi,
I recently purchased an Inspiron 15 7567 gaming laptop from Dell and have encountered a few issues.
Computer Specs:
OS: Windows 10 Pro 64 Bit
CPU: Intel Core i7 7700HQ Kabylake
GPU: NVIDIA GeForce GTX 1050 Ti 4GB
Memory: 8GB (1x) DDR4
Storage: 1TB HDD + 128 GB SSD
Problem:
First, I press Windows' TaskView and it is laggy. Another one, I am watching YouTube while I am coding. A YouTube video is intermittent freezing. I found that System.exe was high CPU usage when it was freezing.
I have tried to re-install Windows, BIOS update, Intel HID Event Filter Driver, NVIDIA driver, Intel Graphic Driver, and it is not fixed.
What should I do?
Thank you all for you help in solving this issue!
jjjkkk
1 Message
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June 20th, 2017 01:00
I have the exact same issue with video playback on youtube, even on netflix.
Recieved my 7567 40 days ago, so I am out of return window.
miguelalcaino
1 Message
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July 5th, 2017 05:00
I have the 16gb version of the Dell 7567 and I have the same issue. It's really annoying cause it happens every time and it's from 1 seconds to 5 seconds sometimes. I thought it might be a google chrome problem but then I started noticing in the whole system. I have to say that it does not happen on linux, so it's a driver problem probably.
I also reinstalled windows and updated everything but I had no luck...
can anyone from Dell help here ?
appex213
22 Posts
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December 19th, 2017 01:00
Same here with the top 7567 model. The entire windows UI is pretty laggy, and browsers other than edge have scrolling issues and dropped frames on YouTube. This shouldn't be a hardware issue as HP's Omen series have identical specs and they run smoothly. Dell must've up somewhere.