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495950
Inspiron N5110 integrated webcam not working
I bought Inspiron N5110 last week. Right from the first day, I could not use the integrated webcam with Dell Webcam central or with skype software. when I open Dell webcam central, it displays this message at the bottom "No supported Webcam connected". Even in Skype, when I click on the Video, nothing shows up. I uninstalled and reinstalled dell webcam central, but no use. I also uninstalled the webcam driver from Device Manager -> Imaging devices and then reinstalled. But it's still the same. I also could not see any driver for webcam from my computer model in Dell website. driver support Any one has the same problem?
PudgyOne
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May 20th, 2012 12:00
huntertore,
Did you recently install/reinstall the operating system? If yes, did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order
Did you try running the Webcam Diagnostics?
Did the webcam show in the symptom tree?
Any error messages?
Rick
goddey
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June 12th, 2012 05:00
huntertore
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June 12th, 2012 07:00
I have worked with a Dell Technician in India and he has found an internal fault with my integrated Webcam. Dell will replace it free of charge when I am ready.
Suggest you get onto Dell and work with them on this problem too. Send an E Mail to . This is the only E Mail address they answered. Good luck.
PudgyOne
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June 25th, 2012 11:00
ahmad yones,
When you reinstalled the operating system, did you install the Desktop/Notebook system software and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Start with the Desktop/Notebook system software and the chipset drivers and follow the list.
Windows 7 is supposed to provide the webcam drivers for most models, except some Dell XPS Models. If you have a Dell XPS model, go to Drivers & Downloads enter your service tag number, then select your operating system. Under Input you will find the webcam drivers, if they're needed for your system.
Please use Internet Explorer(32-bit) when navigating to My Dell Downloads :: Login. Use the same email address and password you use here. Click on add system. Your paid programs can be found there, including Dell Webcam Central.
***Systems purchased befor April 1, 2010 might NOT register with Dell My Downloads***
Rick
ahmad yones
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June 25th, 2012 11:00
me too
ahmad yones
2 Posts
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June 25th, 2012 11:00
hi my friend...
i bought a laptop dell n5110 (core i5)(windows7) and i made a format to it ... and i began to install the driver ... the problem is (i did not found the dell cam driver) i want this driver or the software
what i should do
please replay
thanks:
faran42
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July 23rd, 2012 22:00
i also have the same pproblem :(
PudgyOne
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July 24th, 2012 03:00
faran42,
PLEASE READ AND ANSWER THE QUESTIONS THAT I ASKED, BELOW.
Did you recently install/reinstall the operating system? If yes, did you install the drivers i the correct order? How to Download and Install Drivers in the Correct Order
Try reading...
Troubleshooting the Dell Webcam and Dell Webcam Central Software
Also try running the Webcam Diagnostics
Did the webcam show in the symptom tree?
Any error messages?
Is the computer under warranty?
Rick
I POL
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August 1st, 2012 02:00
I formated my laptop several times and the webcam still does not work.After I finished format windows 7 install driver and say succesfuly instaled after I turn on the webcam and he work's for 5-6 second and then appear that your camera is not connected.:|.What can I do pls?
PudgyOne
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August 1st, 2012 04:00
I POL,
If you answer the questions, I can tell you how to get the webcam working. Since you formatted, make sure you installed the desktop/notebook system utility and the chipset drivers first or the rest of the drivers will fail to install.
PLEASE READ AND ANSWER THE QUESTIONS THAT I ASKED, BELOW.
Did you recently install/reinstall the operating system? If yes, did you install the drivers i the correct order? How to Download and Install Drivers in the Correct Order
Try reading...
Troubleshooting the Dell Webcam and Dell Webcam Central Software
Also try running the Webcam Diagnostics
Did the webcam show in the symptom tree?
Any error messages?
Is the computer under warranty?
Rick
knobis
1 Message
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September 10th, 2012 12:00
bad link
athifvaliyakath
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September 23rd, 2012 04:00
i also a same problem, ma dell central webcam not working,, when we open the webcam it will show "pleaz plugged in a supported device"
PudgyOne
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September 23rd, 2012 13:00
athifvaliyakath,
Answer the question I posted above and I can tell you how to proceed.
Rick
bishie
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October 10th, 2012 16:00
Hello Rick,
Im having a similar problem. Im still under warrenty and I am waiting for the tech to come out any day, but perhaps you will be able to help too.
My camera was working fine until, I would like to say, the tech came out and replaced my motherboard because something else was going on with my computer.
I own a Inspiron N5110.
My error message is: Webcam may be in use by another application. please...close and try again.
I have uninstalled and reinstalled everything. I have ran a diagnostic on the computer and everything (even the video) is functional. I have followed all the troubleshooting and anything else out there dealing with this integrated camera.
I have noticed that now the webcam is ran under a company called Sonix when it was originally under Creative Labs. I read were they discontinued making drives for this camera/waiting for one from sonix. Could this possibly be the problem?
PudgyOne
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October 10th, 2012 17:00
bishie,
Since the motherboard was replaced, I would suggest installing the Dell System Software and the chispet drivers and follow the list. How to Download and Install Drivers in the Correct Order
Windows 7 is supposed to provide the drivers for the webcam.
You can try Dell Webcam Central it may or may not work.
You're under warranty, I would contact Dell Tech Support if that doesn't work.
Rick