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Latitude E7440 - memory card reader doesn't work after bios update
Hello all,
After updating the BIOS to version A16 or A17 doesn't work memory card reader :(
On the aforementioned version of the BIOS, when you want to turn on the computer with a memory card inside the system do not get up! Of course, without a memory card system will get up normally but when you again put the memory card the system still can't see it.
The last working version of BIOS is A15 where you can use a memory card reader.
My OS: Windows 10 Pro (x64)
lumens
7 Posts
0
December 16th, 2015 11:00
I have exactly the same problem. Last working version is A15.
brains4rent
3 Posts
0
December 17th, 2015 11:00
Confirmed, with slightly different symptoms.
SD cards are not detected in either Win7 x64 or Win10 x64.
With Win7 x64 having an SD card in the slot would prevent Windows from starting (hung on the "Starting Windows" boot screen animation). Have since installed Win10.
With Win10 x64 it will boot, but does not recognize any inserted cards.
Tried with and without the O2 Micro driver.
Tried various SD cards: Lexar 16gb, Transcend 32gb, Sandisk 2gb.
Of course the card reader is enabled in BIOS.
Config: E7440 i5-4300 8gb Windows 10 Home 64-bit BIOS A17
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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December 28th, 2015 13:00
I got the information from technical support that the BIOS version A18 will fix memory card reader and a new bios has come out in January.
Alan_Ca
1 Message
1
January 25th, 2016 03:00
Any idea when A18 Bios will be released.
alayac
11 Posts
3
February 4th, 2016 05:00
January has come and gone and no BIOS update. I miss my SD card reader.
KEBO22
7 Posts
1
February 4th, 2016 07:00
come on dell, I need my SD card reader!
peetor2
4 Posts
0
February 16th, 2016 13:00
Add me to the list! I had my motherboard replaced under warranty today and it had A14 installed. So, it worked great when the tech left. I upgraded to A17 and it stopped working right away! I tried A16 and it did not help. I downgraded to A15 and it worked like a charm. unfortunately, A17 fixed some other issues so I really need A18. This is silly. Why is it taking dell so long? DELL, ARE YOU LOOKING AT THESE MESSAGES??
lumens
7 Posts
0
February 16th, 2016 13:00
Still waiting for a BIOS update that will make this "business" laptop useable. :emotion-42:
busyhosts.com
2 Posts
4
February 17th, 2016 02:00
@DELL, are you looking at these posts? Could you guys please reply and announce EDT for bios A18?
peetor2
4 Posts
1
February 17th, 2016 21:00
I contacted Dell support and they recommended downgrading the SD card reader to the windows 7/8 drive and what do you know, it works! Here is the short link... to the driver... http://tinyurl.com/zb6pagv
here is the direct link to the driver but Dell does need to step it up.
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=VX3YR&fileId=3405573871&osCode=WT64A&productCode=latitude-e7440-ultrabook&languageCode=EN&categoryId=CS&DCP=DNDTAG
lumens
7 Posts
0
February 17th, 2016 23:00
Do you use W7, W8 or W10?
Nigel-H
1 Message
0
February 20th, 2016 15:00
I have Win 10 on my E7440 Upgraded to BIOS A17 and discovered later, like others, that the SD card reader wasn't working. Installed latest O2 driver, still not working. Rolled BIOS back to A16, still not working. So rolled back to A15 and SD card reader works again.
Pathetic! Dell really should fix this and issue BIOS A18 soon!
alayac
11 Posts
0
March 1st, 2016 08:00
February has come and gone and no BIOS update for E7440. I still miss my SD card reader.
nic_dell_user
1 Message
0
March 1st, 2016 23:00
Is this problem ever going to be resolved? We need a full working device for the money we payed!
DELL-Colin Hu
Moderator
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351 Posts
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March 2nd, 2016 03:00
A18 - which will fix the issue - is due to be released soon. I won't give an ETA in the off chance that the date changes.
In the meantime if you want to use the SD card reader on the system DONT install BIOS A16 or A17. Install up to A15 and wait for A18 to be released.
If you have already installed A16 or A17 then rollback the BIOS to A15. This article explains how to downgrade.