ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS

Dear Mr DELL-Terry B,

I have the same problem with Mr patrickPL, I'm using the Dell Vostro 3550 (Service Tag: <ADMIN NOTE: Service tag removed per privacy policy>). I couldn't found the the ST Microelectronic Driver which good for my Laptop. Could you support me to take the right driver for my laptop.

This problem make my laptop run very slowly with my graphical application ....

Please help me ...

Best regards,

VietTA.

P/s: Sorry about my English, I come from Asia so my En is very bad ....

For more information, my Screen Resolution always show the Display mode is: [1. Mobile PC Display]. I press the Detect button, the Display mode show more mode [Available display output on: Intel(R) HD Graphics Family]. But I cannot choose this mode. If I press OK, the Display mode will be back to [1. Mobile PC Display] .... I use Window 7 64bit.

Could you help me to fix this problem, please ....

I have Dell XPS 15 L501x, which driver should I install?

I'm getting the same error after upgrading to Windows 8, which driver should I install from the list?

I know this is an old thread, but this might help someone.

I have an Alienware M15x. When I installed an SSD drive, I uninstalled the freefall sensor (don't need it, since there aren't platters in an SSD hard drive). Even though the driver was uninstalled, the Windows 7 Action Center would come up with the message "Solve a problem with ST Micro Screen Detection Sensor."

There actually IS NO PROBLEM. The Action Center is detecting a false error. In my case, when I clicked on "View all problems this applies to" at the bottom of the window, I was able to see that Windows 7 was trying to install a driver but it couldn't find the driver software.

Since I didn't need the software, disabling the device in Device Manager fixed the issue for me. (Other Devices, Unknown Device, right-click and select Properties, go to the Details tab. My sensor had the hardware ID ACPI\SMO8800.)

Hope this helps.

Chris

Hi,

My PC keeps nitifying that I have a PC issue - my version of Windows is not apparently compatible with the ST Micro ScreenDetection Sensor or Accelerometer.

However, I have both the device listed in System Devices and when I open FreeFall Data Protection, it opens normally and says its enabled. 

What to do?

Hello Terry,

I've got this warning on my laptop: Lattitude 6520.

Please provide me with a link to driver download. Dell website  cannot scan my computer, I get error message.

Your help is appreciated.

Sergey 

Sergey

You can download the Windows 7 free fall sensor from the following link.

http://lt.dell.com/lt/lt.aspx?CID=260354&LID=4703718&DGC=SM&DGSeg=CBG&RED=301&DURL=http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/latitude-e6520?driverId%3dRCHTX%26osCode%3dW764%26fileId%3d3100839470%26languageCode%3dEN

TB

Yesterday my laptop was fine, today it showed the same msg. When I go to the System Device and the FreeFall Data Protection, it seems ok and the FreeFall doesn't fail nor get any error. What should I do? The version of my ST MICRO ACCELEROMETER is 1.0.0.15. My laptop is a XPS 15 (L502X). Thank you.

This is for hard drive protection.  What does it have to do with the monitor not working?

sir,

I am using Dell system Inspiron N411Z. I too facing the same problem that ST micro detection sensor isnt compatible with your windows.  I cant find FreeFall data protection in the control panel.

Thanks buddy, it really helped me now my webcam is working again

:D

Hello friend,

I was experiencing the same problem as you. I also have the N411Z notebook, and it is a pretty amazing machine. I love it!
What my machine was doing is that whenever it had finished booting up, and i was at my home screen, the screen was glitching and i was seeing a whole bunch of black, white, and tanish looking lines. This would happen all the time. When i went to device manager i did not see my ST sensor, and freefall was not showing up on my control panel, so what i did was the fallowing. 

I fallowed the link that Mr. Terry has posted up, and i downloaded the first file, and it seems that everything is there now...  good luck

i have downloaded the latest version, it's installed no problem but the screen still grows brighter and dims every 10 seconds or so. im running a dell latitude e6410 windows 7 64bit 8gb ram i5

Good Day,

I have started to receive a message that indicates my ST Micro Screen detection sensor is faulty. I cannot find it in the device manager - indication it is not on the system.Trying to find a down load on the Dell website at search.dell.com/results.aspx  produces the following response.

What should I try next?

Regards

Colin

Service Unavailable

HTTP Error 503. The service is unavailable.