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XPS 13 9360 Windows 10 random hangs and cursor lags
Hi all,
I have the XPS 13 9360 model with the Core i5 7200U CPU. I really like the laptop but I face the following problem. In Windows 10 home edition, it suffers from quite frequent random freezes and hangs.
This happens mostly during browsing (I am using Chrome Browser), but less frequently on other programs such as Skype. During the hang the cursor lags and the whole system becomes unresponsive for a few seconds. It is like running a really slow computer. I have also noticed that if it keeps on for more than a couple of seconds, there is also a hardware delay... For example while hang the Caps Lock key isn't event immediately responsive to turning on and off...
I am using Bios version 1.3.2, do not have anything extra installed (except for the default provided McAfee) and have a Dual Boot Setup also running Linux Mint 18.1 Please note that in Linux I have no such problem! This happens in Windows and mostly during chrome browsing...
Anyone else also facing this?
Thanks
Laptip
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November 11th, 2017 23:00
You're using the trackpad - right? Not sure this is fully addressing your point, I found the trackpad generally suffered slow response / latency across all apps until I set the pad sensitivity to "low" (in mouse device settings) - this is a bit contrary but it deffo made an improvement on mine.