Unsolved
This post is more than 5 years old
1 Message
0
6938
XPS Ultrabook SMART Short Self Test Failed
Kindly .I have bought my new XPS 12 Ultra book 2 days ago .When i receive it i had to check for diagnoses via Dell check up software that was already in the labtop.After completing the checking i found this error code Failed (Error code: WHD16-UBY) when it was on SMART Short Self Test & give me this Message "The device reported an invalid percent complete value in the test status field of the SMART READ DATA command response data: 000000FAh" ....They advice me to replace the SSD .Also note that i changed it with one else but got the same problem. Please i appreciate it if you could provide me with some help .
Also u can contact me directly on .
Many Thanks
ejn63
1 Rookie
1 Rookie
•
87.5K Posts
0
December 26th, 2013 12:00
With a system this new, your best bet is to call and ask for a replacement system.