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July 19th, 2019 16:00

dell latitude e6430 lagging while plugged in

Hello, I have been expieriencing lag and low performance while my charger is pluggin. When I run the laptop on battery it works flawlessly and I can play games and surf the web with no issues. When I plug it into the charger however, my laptop starts lagging A LOT and has low performance. My laptop's cpu is an Intel Core i5 3360M 2.80 ghz 2 cores 4 logical processor(s). 

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6.2K Posts

July 19th, 2019 16:00

Welcome to the Dell Community  @icyskeleton1 

Do you have an "Original" AC adapter and battery???

Have you tried running the laptop on AC only without the battery installed???

Best regards,

U2

July 19th, 2019 20:00

Yes. I have checked and the battery and ac adapter came with the laptop. Still same result if I disconnect the battery and only the ac is plugged in.

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