Browse Community
Help
Log In
Responses(2)
Solutions(0)
jacatone_c18b42
18 Posts
0
June 11th, 2023 14:00
It's actually an E6430s model.
ejn63
10 Elder
•
30.7K Posts
June 11th, 2023 15:00
Run an extended diagnostic on the drive (including a surface test). Let the quick tests run, and then boot to the full Dell diagnostics.
Depending on the size of the drive, this could take several hours. If you see a drive failure error (2000-0142, etc.), replace the drive.
Otherwise, it's time for a reinstall of your operating system.
Dell Support Resources
View All
Top
jacatone_c18b42
18 Posts
0
June 11th, 2023 14:00
It's actually an E6430s model.
ejn63
10 Elder
•
30.7K Posts
0
June 11th, 2023 15:00
Run an extended diagnostic on the drive (including a surface test). Let the quick tests run, and then boot to the full Dell diagnostics.
Depending on the size of the drive, this could take several hours. If you see a drive failure error (2000-0142, etc.), replace the drive.
Otherwise, it's time for a reinstall of your operating system.