Start a Conversation

Solved!

Go to Solution

47

February 23rd, 2024 08:19

Latitude 3440 W10 audio jack detection problem

On 3440 when reconnect audio jack headset not recognized.

When it is connected at boot it working while not disconnect.

Bios latest audio driver latest (6.0.9597.1.A80)

W10 22H2

2 Posts

February 23rd, 2024 09:25

@Chino de Oro​ 

Not happened when connected the device

I installed waves maxxuadio pro manually and reported Media feature pack necessary for it.

Now looks solved.

It look Media feature pack necessary for it.

Our company using N version in default.

5 Practitioner

 • 

4.6K Posts

February 23rd, 2024 09:29

Just be sure to enable Waves MaxxAudio Pro on Startup apps. 

Glad to hear that it's working. 

5 Practitioner

 • 

4.6K Posts

February 23rd, 2024 08:51

The issue could be with Waves MaxxAudio Pro.  Upon reconnection, was a popup providing option to select device type? 

February 25th, 2024 13:36

you're experiencing an issue with the audio jack detection on your Latitude 3440 laptop running Windows 10 version 22H2. Here are some troubleshooting steps you can try to resolve the problem:

  1. Check Physical Connections: Ensure that the audio jack and headset connectors are clean and free from any debris or damage. Sometimes, dirt or dust can interfere with the detection mechanism.

  2. Update Drivers: While you mentioned that you have the latest audio driver installed, it's worth double-checking if there are any updates available for other drivers related to audio or chipset components. Sometimes, updating chipset drivers can resolve hardware detection issues.

  3. Device Manager: Open Device Manager and check if there are any exclamation marks or warning symbols next to audio devices. If so, try updating or reinstalling the drivers for those devices.

  4. Power Management Settings: Go to Device Manager, right-click on the audio device, select Properties, and navigate to the Power Management tab. Ensure that the option "Allow the computer to turn off this device to save power" is unchecked.

  5. Disable Fast Startup: Fast Startup is a feature in Windows that can sometimes cause issues with hardware detection. Try disabling Fast Startup to see if it resolves the problem. You can do this by going to Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable > Uncheck "Turn on fast startup (recommended)".

  6. BIOS Settings: Check the BIOS settings for any options related to audio or hardware detection. Ensure that they are configured correctly.

  7. Test with Different Headsets: Try using different headsets or headphones to see if the issue persists. This will help determine if the problem is with the headset itself or with the laptop's audio jack.

  8. Windows Troubleshooters: Run the built-in audio troubleshooter in Windows to see if it can detect and fix any issues automatically. You can find the troubleshooters by going to Settings > Update & Security > Troubleshoot > Additional troubleshooters.

  9. System Restore: If the issue started occurring recently, you can try performing a system restore to revert your system to a previous state where the audio jack detection was working properly.

No Events found!

Top