1 Rookie

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7 Posts

4783

July 15th, 2021 05:00

Latitude 7220 programmable buttons

Does anyone know how to program the 3 programmable buttons on the Latitutde 7220 ? Which software or driver do I need? 

 

I got as far as this page on Dell but the link there doesn't work

Such a shame since it sounds exactly what I need

 

 

4 Operator

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6.2K Posts

July 23rd, 2021 18:00

@llollppopp 

I had some problems and had to delete a post so lets try again.

I was working on some 5404's, 5414's, 7404's, and 7414's and on the same shelf there was one 7202.

I loaded W10 and Rugged Command Center.

When I launched RCC it just went to the desktop and that was it.

I could see it in Task Manager.

So I uninstalled it and installed the oldest version RCC that was listed.

And it worked.

7202 Ribbon #1.PNG

On the Left side you can see the "Ribbon".

7202 Ribbon #2.PNG

Now I can program the buttons.

This is the link to your RCC.

Scroll down to Versions and try the oldest one [ 3.3.220.0, A00 ]

Dell Rugged Control Center Application:

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=p1hrg&oscode=wt64a&productcode=latitude-12-7220-tablet

Regards,

U2

4 Operator

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6.2K Posts

July 15th, 2021 05:00

Welcome to the Dell Community @llollppopp 

Dell Rugged Control Center User's Guide:

Customize programmable buttons:

https://www.dell.com/support/manuals/en-us/rugged-control-center/drcc_ug/customize-programmable-buttons?guid=guid-8b9a92b3-22aa-43ec-a523-c09dff8ef85c&lang=en-us

Best regards,

U2

1 Rookie

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7 Posts

July 23rd, 2021 06:00

Thanks, I managed to isntall the software. But when trying to actually run it on Windows 10 x64 , it never starts. I see it in task manager but I'm not entirely sure how I can access it? 

I hear talk of a 'ribbon' but I really can't see it. Starting the application does nothing. 

 

Any tips?

1 Rookie

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7 Posts

July 27th, 2021 00:00

This worked. This version of Rugged does work and does show up. 

Newest version was unuseable! This one does show up, takes some time but OK. Seems good.

Thanks

4 Operator

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6.2K Posts

July 27th, 2021 01:00

@llollppopp 

Glad to hear it worked.

It helps when I have a unit I can test things on.

Unlike most of the people on the forum, that only rely on Google. "G-Tech's"

Regards,

U2

July 27th, 2021 04:00

It will be fixed with your steps.

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