When I removed the CMOS/Bios battery and I connected the AC adapter the light turned on and after a while turned off. Then I removed the adapter.
I reconnected the CMOS/Bios battery and reassembled. I connected the AC adapter and nothing happened. The only thing I've heard was a noice for 1 sec, as if the hard drive started doing something...not sure what was this noise was. Then everything as before...black screen, laptop couldn't be turned on.
Unfortunately I don't have a volt meter so I can't check if the CMOS/Bios battery is ok.
I have tried all that was suggested above, and had similar experience of seconds of turning on but the completely shut down again. The CMOS battery is fine for me, I measured 3V but my issues are not resolved at all. Really disappointed and frustrated
When I followed the outlined instructions, the computer cycled on and off for one second each time. On the third power up the entire computer started. When I re-attached the CMOS (voltage output was correct) the computer would not boot.
smattes
1 Rookie
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4 Posts
0
September 4th, 2019 13:00
When I removed the CMOS/Bios battery and I connected the AC adapter the light turned on and after a while turned off. Then I removed the adapter.
I reconnected the CMOS/Bios battery and reassembled. I connected the AC adapter and nothing happened. The only thing I've heard was a noice for 1 sec, as if the hard drive started doing something...not sure what was this noise was. Then everything as before...black screen, laptop couldn't be turned on.
Unfortunately I don't have a volt meter so I can't check if the CMOS/Bios battery is ok.
U2CAMEB4ME
4 Operator
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6.2K Posts
2
September 4th, 2019 13:00
Welcome to the Dell Community @smattes
Disconnect the AC adapter.
Remove the Main Battery.
Remove the Base Cover.
Disconnect the CMOS/BIOS Coin Cell Battery.
Turn the laptop over and hold down the Power Button for 5-10 seconds.
Then connect the AC adapter for 2-3 seconds.
Then disconnect the AC adapter connect the CMOS/Bios battery and reassemble.
Then connect the AC adapter again and it should power-on and off three times.
Let us know how things go.
Best regards,
U2
Note: If you have a Volt Meter, when the CMOS/BIOS battery is disconnected it would be a good time to test it.
It should be 2-3 volts DC.
Dell-Parnoshree C
2 Intern
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309 Posts
0
September 4th, 2019 18:00
Hi Smattes,
Check the status of the power button, Solid/ blinking, white/amber have you tried checking with a known good ac adapter or a battery if available. You can try the steps for no power using the given link https://www.dell.com/support/article/us/en/04/sln155074/how-to-troubleshoot-a-no-power-issue-on-your-dell-notebook?lang=en
This will give you a fair idea on which component might be causing the problem.
stgithuka1
1 Message
0
July 8th, 2021 17:00
I have tried all that was suggested above, and had similar experience of seconds of turning on but the completely shut down again. The CMOS battery is fine for me, I measured 3V but my issues are not resolved at all. Really disappointed and frustrated
nmittal5913
1 Message
0
January 7th, 2022 09:00
When I followed the outlined instructions, the computer cycled on and off for one second each time. On the third power up the entire computer started. When I re-attached the CMOS (voltage output was correct) the computer would not boot.
otiskujawa
1 Message
0
October 26th, 2023 16:43
Removing battery and CMOS battery worked for me
Thanks
jhonson1966
1 Message
0
January 15th, 2024 20:43
thanks lot its work for me
SKYLIAMCUMPUTER
1 Message
0
March 2nd, 2024 17:41
"Thank you so much. I removed the CMOS battery and replaced it with a new one. It turned on. Thank you again; you have been very helpful."
Grate
1 Rookie
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1 Message
0
August 26th, 2024 21:08
My dell latitude E5440, after turning it on, it won't display until I power it off, and power on again before it displays please 🙏 I need help on this
Kennyrideon01
1 Rookie
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1 Message
0
September 14th, 2024 06:03
@Grate i have been having this issue too for a while, any solution to your own for now.
user_5df163
1 Rookie
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1 Message
0
October 21st, 2025 23:03
A mí me acaba de pasar alguna solución