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4 Posts

September 4th, 2019 13:00

When I removed the CMOS/Bios battery and I connected the AC adapter the light turned on and after a while turned off. Then I removed the adapter.

I reconnected the CMOS/Bios battery and reassembled. I connected the AC adapter and nothing happened. The only thing I've heard was a noice for 1 sec, as if the hard drive started doing something...not sure what was this noise was. Then everything as before...black screen, laptop couldn't be turned on.

Unfortunately I don't have a volt meter so I can't check if the CMOS/Bios battery is ok.

4 Operator

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6.2K Posts

September 4th, 2019 13:00

Welcome to the Dell Community  @smattes 

Disconnect the AC adapter.

Remove the Main Battery.

Remove the Base Cover.

Disconnect the CMOS/BIOS Coin Cell Battery.

Turn the laptop over and hold down the Power Button for 5-10 seconds.

Then connect the AC adapter for 2-3 seconds.

Then disconnect the AC adapter connect the CMOS/Bios battery and reassemble.

Then connect the AC adapter again and it should power-on and off three times.

Let us know how things go.

Best regards,

U2

Note: If you have a Volt Meter, when the CMOS/BIOS battery is disconnected it would be a good time to test it.

It should be 2-3 volts DC.

2 Intern

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309 Posts

September 4th, 2019 18:00

Hi Smattes,

Check the status of the power button, Solid/ blinking, white/amber have you tried checking with a known good ac adapter or a battery if available. You can try the steps for no power using the given link https://www.dell.com/support/article/us/en/04/sln155074/how-to-troubleshoot-a-no-power-issue-on-your-dell-notebook?lang=en

This will give you a fair idea on which component might be causing the problem.

1 Message

July 8th, 2021 17:00

I have tried all that was suggested above, and had similar experience of seconds of turning on but the completely shut down again. The CMOS battery is fine for me, I measured 3V but my issues are not resolved at all. Really disappointed and frustrated

1 Message

January 7th, 2022 09:00

When I followed the outlined instructions, the computer cycled on and off for one second each time. On the third power up the entire computer started. When I re-attached the CMOS (voltage output was correct) the computer would not boot.

1 Message

October 26th, 2023 16:43

Removing battery and CMOS battery worked for me

Thanks

1 Message

January 15th, 2024 20:43

thanks lot its work for me

March 2nd, 2024 17:41

"Thank you so much. I removed the CMOS battery and replaced it with a new one. It turned on. Thank you again; you have been very helpful."

1 Rookie

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1 Message

August 26th, 2024 21:08

My dell latitude E5440, after turning it on, it won't display until I power it off, and power on again before it displays please 🙏 I need help on this 

1 Rookie

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1 Message

September 14th, 2024 06:03

@Grate​ i have been having this issue too for a while, any solution to your own for now. 

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1 Message

October 21st, 2025 23:03

A mí me acaba de pasar alguna solución 

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