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March 20th, 2020 01:00

Latitude E7490 touchpad right button not working

hi guys,

on my dell latitude E7490, from a few days the right button on the touchpad (not the pointstick one), is not responding or doing any action.

i tried one of those websites and tools that highlight what button is firing up and something strange happening.

when i click the left button on the touchpad, the center button fires up (however it left clicks fine)
right button, nothing happening, it "clicks" fine however

tried

uninstall reinstall mouse drivers
safe mode

external mouse of course works

any thoughts? hardware problem? touchpad gestures work, scrolling, 2 fingers for right-click... so i can do everything but still not ideal.

thanks,
Gab

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May 10th, 2020 09:00

Check the battery for signs of swelling -- if it is swelling, remove it from the system and dispose of it ASAP.

 

May 10th, 2020 09:00

I have not tried the test you completed, but I have no response from the right trackpad button as well.

May 10th, 2020 21:00

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