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supertrucker39
2 Posts
0
October 15th, 2019 07:00
Why does it power on 3 times? Is the hard drive clicking just a symptom and not an actual problem?
U2CAMEB4ME
4 Operator
•
6.2K Posts
Welcome to the Dell Community @supertrucker39
Try re-seating the memory first.
If that does not work then try this.
Disconnect the CMOS battery and then try to boot.
Dell Latitude E6420 and E6420 ATG Owner's Manual:
https://downloads.dell.com/manuals/all-products/esuprt_laptop/esuprt_latitude_laptop/latitude-e6420_owner%27s%20manual_en-us.pdf
With the CMOS battery disconnected connect the AC adapter.
It should try to power-on by itself. "Up to 3 times"
Best regards,
U2
October 15th, 2019 08:00
@supertrucker39
Disconnecting the Coin Cell battery clears the CMOS.
After connecting the AC adapter it will automatically try to power on.
But it could take up to 3 times to do so.
After this the BIOS/CMOS battery can be re-connected.
The hard drive clicking is caused by the Head Stack Assembly going out to read the platters and doing an emergency park because it ran into a problem.
Hence the clicking sound.
That is a good indicator that the HDD has failed.
Regards,
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supertrucker39
2 Posts
0
October 15th, 2019 07:00
Why does it power on 3 times? Is the hard drive clicking just a symptom and not an actual problem?
U2CAMEB4ME
4 Operator
•
6.2K Posts
0
October 15th, 2019 07:00
Welcome to the Dell Community @supertrucker39
Try re-seating the memory first.
If that does not work then try this.
Disconnect the CMOS battery and then try to boot.
Dell Latitude E6420 and E6420 ATG Owner's Manual:
https://downloads.dell.com/manuals/all-products/esuprt_laptop/esuprt_latitude_laptop/latitude-e6420_owner%27s%20manual_en-us.pdf
With the CMOS battery disconnected connect the AC adapter.
It should try to power-on by itself. "Up to 3 times"
Best regards,
U2
U2CAMEB4ME
4 Operator
•
6.2K Posts
0
October 15th, 2019 08:00
@supertrucker39
Disconnecting the Coin Cell battery clears the CMOS.
After connecting the AC adapter it will automatically try to power on.
But it could take up to 3 times to do so.
After this the BIOS/CMOS battery can be re-connected.
The hard drive clicking is caused by the Head Stack Assembly going out to read the platters and doing an emergency park because it ran into a problem.
Hence the clicking sound.
That is a good indicator that the HDD has failed.
Regards,
U2