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June 17th, 2019 08:00

Problem with XFR e6420 Touchscreen and Windows 10? (SOLVED)

Hi.I recently installed Win 10 on my laptop but Touchscreen is not working properly.I tried to install latest driver by Driver Reviver software and performed calibration many times with no chance.

In Win 8 everything works fine.Is there any specific driver version for Touchscreen in Win 10 ??Any experience?

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6.2K Posts

June 17th, 2019 10:00

Welcome to the Dell Community @MathewXFR 

Try this one???

https://downloads.dell.com/FOLDER03490871M/3/EETI_TOUCHSCREEN_A04_R300819.exe

I am upgrading 20-30 of the E6420 XFR's CPU's.

Is there an easy way to tell which one may have the "TouchScreen"???

Best regards,

U2

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6.2K Posts

June 18th, 2019 05:00

Your very welcome @MathewXFR 

I was hoping there was an easy way oh well.

Thank you for your help.

Regards,

U2

4 Posts

June 18th, 2019 05:00

Hi U2.Thanks for your help.It solved the problem.

And regarding your question:

I don't think it could be recognizable by laptop appearance except by any plugged label on laptop that defines features and the easiest way (in my opinion) is booting using a windows live 10 or 8.In case of being Touch Screen LCD (even wrong driver and function of Touch Screen),In Windows 10 and 8, by touching a part of monitor ,some reflexes will be shown on screen.

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