Unsolved

1 Rookie

 • 

28 Posts

1506

June 28th, 2024 17:27

Script to silently uninstall Dell Optimizer?

I need some help finding a way to silently remove Dell Optimizer and all its related services from Windows 10/11 workstations as it’s causing too many headaches with docking stations and microphones during MS Teams calls.

I’ve tried the method Dell suggested here, but it’s interactive so that won’t work. I can’t have any prompt as I’m looking to push this to over 1,000 endpoints.

Dell Optimizer Version 4.2.2 User's Guide | Dell US

"Dell-Optimizer_XXXXX_WIN_4.2.1.XXX.0_A00.EXE /passthrough /remove"

Powershell didn’t completely remove it either. It removed some parts but the app was still present in the control panel and start menu.

Lastly, I tried using WMIC but it still installed.

@echo off

 

wmic product where name="Dell Optimizer" call uninstall /nointeractive

 

wmic product where name="Dell Optimizer Core" call uninstall /nointeractive

 

wmic product where name="Dell Core Services" call uninstall /nointeractive

 

wmic product where name="DellOptimizerUI" call uninstall /nointeractive

 

wmic product where name="Dell Optimizer Service" call uninstall /nointeractive

Does anyone have a recommendation on how to get this done?

1 Rookie

 • 

1 Message

December 13th, 2024 16:17

Optimizer is causing a ton of performance issues as well as problems with our VPN. Scripting an uninstall leaves Optimizer Core as well as the performance problems. Users are receiving brand new Dell Latitudes and asking to return them due to them running so poorly. So far the easiest solution has been to wipe the computers which isn't ideal. If you found a solution I'd love to know what it is.

1 Rookie

 • 

28 Posts

December 13th, 2024 16:20

we manually uninstall Dell SAR and Optimizer + Core for each machine we setup.

No Events found!

Top