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Go to SolutionUnable to update BIOS
Hi everyone, I'm trying to update to the latest version of the BIOS for my computer, but I can't because of the message " Unable to load driver " so I find the way to solve the error on the internet but maybe all of them must enable BitLocker before update the BIOS, so can I update the BIOS without enable BitLocker and how could it be when I try to update but I still disable BitLocker
U2CAMEB4ME
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6245 Posts
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Posted December 3rd, 2022 11:00
Welcome to the Dell Community @Bangaric
To better assist you, the members and I need the exact model number of your laptop/desktop???
- Go into your BIOS.
Power-on the system and start tapping the F2 key to enter System Setup.
- In Windows:
Hold down the” Windows “key and tap the “R “key.
Then type msinfo32 and hit enter.
Best regards,
U2
PLEASE DO NOT POST ANY SERVICE TAGS!!!
U2CAMEB4ME
6 Operator
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6245 Posts
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Posted December 4th, 2022 07:00
@Bangaric
Please scroll down to "Installation instructions"
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=58dgv&oscode=wt64a&productcode=alienware-17-area51m-laptop
Regards,
U2