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September 29th, 2023 13:09

dell laptop 5570 resume issue on ubuntu

hi,

I installed the Ubuntu 22, but whenever laptop/ubuntu goes to suspend mode, or being suspended. I cannot resume the system by touch any key or press the power button.  the only way to wake up the system is that press the power button for a while, and let it power down and power on again. would you please let me how to fix this issue?

Dell laptop: precision 5570

1 Rookie

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2 Posts

October 5th, 2023 11:32

ping..........................

February 27th, 2024 07:43

I have what sounds like an identical issue on a Dell Inc. XPS 15 7590. Below are the error parts of the syslog from such and event on my machine, which as you can see contains some ACPI Errors.

Feb 27 08:17:56 COMPUTER-ID NetworkManager[967]: <warn>  [1709018276.2709] dns-sd-resolved[862df6061eb39465]: send-updates SetLinkDomains@2 failed: GDBus.Error:org.freedesktop.resolve1.NoSuchLink: Link 2 not knownFeb 27 08:18:00 COMPUTER-ID NetworkManager[967]: <warn>  [1709018280.4631] dns-sd-resolved[862df6061eb39465]: send-updates SetLinkDomains@2 failed: GDBus.Error:org.freedesktop.resolve1.NoSuchLink: Link 2 not knownFeb 27 08:18:00 COMPUTER-ID NetworkManager[967]: <warn>  [1709018280.4702] dns-sd-resolved[862df6061eb39465]: send-updates SetLinkDomains@5 failed: GDBus.Error:org.freedesktop.resolve1.NoSuchLink: Link 5 not knownFeb 27 08:18:45 COMPUTER-ID kernel: [    0.229461] ACPI Error: AE_ERROR, Returned by Handler for [PCI_Config] (20230331/evregion-300)Feb 27 08:18:45 COMPUTER-ID kernel: [    0.229491] ACPI Error: Aborting method \_SB.PCI0._INI due to previous error (AE_ERROR) (20230331/psparse-529)Feb 27 08:18:45 COMPUTER-ID kernel: [    0.229503] ACPI Error: AE_ERROR, during \_SB.PCI0._INI execution (20230331/nsinit-657)Feb 27 08:18:45 COMPUTER-ID systemd[1]: Started Process error reports when automatic reporting is enabled (file watch).Feb 27 08:18:45 COMPUTER-ID kernel: [    0.790070] RAS: Correctable Errors collector initialized.Feb 27 08:18:45 COMPUTER-ID systemd[1]: Started Process error reports when automatic reporting is enabled (timer based).Feb 27 08:18:45 COMPUTER-ID systemd[1]: Starting Process error reports when automatic reporting is enabled...Feb 27 08:18:46 COMPUTER-ID networkd-dispatcher[899]: ERROR:Unknown state for interface NetworkctlListState(idx=1, name='lo', type='loopback', operational='n/a', administrative='unmanaged'): n/aFeb 27 08:18:46 COMPUTER-ID networkd-dispatcher[899]: ERROR:Unknown state for interface NetworkctlListState(idx=2, name='wlp59s0', type='wlan', operational='n/a', administrative='unmanaged'): n/aFeb 27 08:18:46 COMPUTER-ID systemd[1]: Finished Process error reports when automatic reporting is enabled.Feb 27 08:18:46 COMPUTER-ID containerd[1010]: time="2024-02-27T08:18:46.220274919+01:00" level=info msg="skip loading plugin \"io.containerd.snapshotter.v1.aufs\"..." error="aufs is not supported (modprobe aufs failed: exit status 1 \"modprobe: FATAL: Module aufs not found in directory /lib/modules/6.5.0-21-generic\\n\"): skip plugin" type=io.containerd.snapshotter.v1Feb 27 08:18:46 COMPUTER-ID containerd[1010]: time="2024-02-27T08:18:46.220979961+01:00" level=info msg="skip loading plugin \"io.containerd.snapshotter.v1.btrfs\"..." error="path /var/lib/containerd/io.containerd.snapshotter.v1.btrfs (ext4) must be a btrfs filesystem to be used with the btrfs snapshotter: skip plugin" type=io.containerd.snapshotter.v1Feb 27 08:18:46 COMPUTER-ID containerd[1010]: time="2024-02-27T08:18:46.224646539+01:00" level=warning msg="failed to load plugin io.containerd.snapshotter.v1.devmapper" error="devmapper not configured"Feb 27 08:18:46 COMPUTER-ID containerd[1010]: time="2024-02-27T08:18:46.227761567+01:00" level=info msg="skip loading plugin \"io.containerd.snapshotter.v1.zfs\"..." error="path /var/lib/containerd/io.containerd.snapshotter.v1.zfs must be a zfs filesystem to be used with the zfs snapshotter: skip plugin" type=io.containerd.snapshotter.v1Feb 27 08:18:46 COMPUTER-ID containerd[1010]: time="2024-02-27T08:18:46.228388445+01:00" level=warning msg="could not use snapshotter devmapper in metadata plugin" error="devmapper not configured"Feb 27 08:18:46 COMPUTER-ID containerd[1010]: time="2024-02-27T08:18:46.234535734+01:00" level=info msg="skip loading plugin \"io.containerd.tracing.processor.v1.otlp\"..." error="no OpenTelemetry endpoint: skip plugin" type=io.containerd.tracing.processor.v1Feb 27 08:18:46 COMPUTER-ID containerd[1010]: time="2024-02-27T08:18:46.234584253+01:00" level=error msg="failed to initialize a tracing processor \"otlp\"" error="no OpenTelemetry endpoint: skip plugin"Feb 27 08:18:48 COMPUTER-ID /usr/libexec/gdm-x-session[1624]: #011(WW) warning, (EE) error, (NI) not implemented, (??) unknown.Feb 27 08:18:49 COMPUTER-ID snapd[928]: udevmon.go:149: udev event error: Unable to parse uevent, err: cannot parse libudev event: invalid env dataFeb 27 08:18:49 COMPUTER-ID snapd[928]: message repeated 2 times: [ udevmon.go:149: udev event error: Unable to parse uevent, err: cannot parse libudev event: invalid env data]Feb 27 08:18:55 COMPUTER-ID gnome-session[2179]: gnome-session-binary[2179]: GLib-GIO-CRITICAL: g_bus_get_sync: assertion 'error == NULL || *error == NULL' failedFeb 27 08:18:55 COMPUTER-ID gnome-session[2179]: gnome-session-binary[2179]: GLib-GIO-CRITICAL: g_bus_get_sync: assertion 'error == NULL || *error == NULL' failedFeb 27 08:18:55 COMPUTER-ID gnome-session-binary[2179]: GLib-GIO-CRITICAL: g_bus_get_sync: assertion 'error == NULL || *error == NULL' failedFeb 27 08:18:55 COMPUTER-ID gnome-session-binary[2179]: GLib-GIO-CRITICAL: g_bus_get_sync: assertion 'error == NULL || *error == NULL' failedFeb 27 08:18:58 COMPUTER-ID gsd-sharing[2252]: Failed to StopUnit service: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process org.freedesktop.systemd1 exited with status 1Feb 27 08:18:58 COMPUTER-ID gsd-sharing[2252]: Failed to StopUnit service: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process org.freedesktop.systemd1 exited with status 1Feb 27 08:18:59 COMPUTER-ID gnome-shell[2194]: Error looking up permission: GDBus.Error:org.freedesktop.portal.Error.NotFound: No entry for geolocationFeb 27 08:19:02 COMPUTER-ID gnome-shell[2194]: JS ERROR: Failed to initialize fprintd service: Gio.IOErrorEnum: GDBus.Error:net.reactivated.Fprint.Error.NoSuchDevice: No devices available#012asyncCallback@resource:///org/gnome/gjs/modules/core/overrides/Gio.js:114:23Feb 27 08:19:12 COMPUTER-ID /usr/libexec/gdm-x-session[2538]: #011(WW) warning, (EE) error, (NI) not implemented, (??) unknown.Feb 27 08:19:17 COMPUTER-ID snapd-desktop-i[2770]: AT-SPI: Error retrieving accessibility bus address: org.freedesktop.DBus.Error.AccessDenied: An AppArmor policy prevents this sender from sending this message to this recipient; type="method_call", sender=":1.20" (uid=1000 pid=2770 comm="/snap/snapd-desktop-integration/83/usr/bin/snapd-d" label="snap.snapd-desktop-integration.snapd-desktop-integration (enforce)") interface="org.a11y.Bus" member="GetAddress" error name="(unset)" requested_reply="0" destination="org.a11y.Bus" (bus)Feb 27 08:19:18 COMPUTER-ID gnome-session[2925]: gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 2949: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 2949 does not exist.Feb 27 08:19:18 COMPUTER-ID gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 2949: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 2949 does not exist.Feb 27 08:19:18 COMPUTER-ID gnome-session[2925]: gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 2954: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 2954 does not exist.Feb 27 08:19:18 COMPUTER-ID gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 2954: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 2954 does not exist.Feb 27 08:19:22 COMPUTER-ID gnome-session[2925]: gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 3070: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 3070 does not exist.Feb 27 08:19:22 COMPUTER-ID gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 3070: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 3070 does not exist.Feb 27 08:19:22 COMPUTER-ID gnome-session[2925]: gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 3105: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 3105 does not exist.Feb 27 08:19:22 COMPUTER-ID gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 3105: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 3105 does not exist.Feb 27 08:19:22 COMPUTER-ID gnome-session[2925]: gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 3107: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 3107 does not exist.Feb 27 08:19:22 COMPUTER-ID gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 3107: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 3107 does not exist.Feb 27 08:19:22 COMPUTER-ID gnome-session[2925]: gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 3118: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 3118 does not exist.Feb 27 08:19:22 COMPUTER-ID gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 3118: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 3118 does not exist.Feb 27 08:19:22 COMPUTER-ID gnome-session[2925]: gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 3128: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 3128 does not exist.Feb 27 08:19:22 COMPUTER-ID gnome-session-binary[2925]: GnomeDesktop-WARNING: Could not create transient scope for PID 3128: GDBus.Error:org.freedesktop.DBus.Error.UnixProcessIdUnknown: Process with ID 3128 does not exist.Feb 27 08:19:23 COMPUTER-ID gnome-shell[2958]: Error looking up permission: GDBus.Error:org.freedesktop.portal.Error.NotFound: No entry for geolocationFeb 27 08:19:24 COMPUTER-ID gsd-sharing[2252]: Error releasing name org.gnome.SettingsDaemon.Sharing: The connection is closedFeb 27 08:19:24 COMPUTER-ID gsd-rfkill[2262]: Error releasing name org.gnome.SettingsDaemon.Rfkill: The connection is closedFeb 27 08:19:24 COMPUTER-ID [2263]: Error releasing name org.gnome.SettingsDaemon.Smartcard: The connection is closedFeb 27 08:19:24 COMPUTER-ID [2271]: Error releasing name org.freedesktop.ScreenSaver: The connection is closedFeb 27 08:19:24 COMPUTER-ID gsd-a11y-settin[2275]: Error releasing name org.gnome.SettingsDaemon.A11ySettings: The connection is closedFeb 27 08:19:24 COMPUTER-ID gsd-housekeepin[2278]: Error releasing name org.gnome.SettingsDaemon.Housekeeping: The connection is closedFeb 27 08:19:24 COMPUTER-ID gsd-datetime[2265]: Error releasing name org.gnome.SettingsDaemon.Datetime: The connection is closedFeb 27 08:19:24 COMPUTER-ID gsd-sound[2273]: Error releasing name org.gnome.SettingsDaemon.Sound: The connection is closedFeb 27 08:19:28 COMPUTER-ID snap-store[3167]: not handling error failed for action get-updates-historical: failed to build result for 90dce4a3c3eb770c96eaa7fa7f45e984fc66206d

(edited)

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