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3 Posts
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7739
November 8th, 2016 00:00
Dell XPS 13 suspend issue
I bought the new Dell XPS 13 two weeks ago. I bought the windows edition and then loaded it with Ubuntu 16.04. I think its called the 9360..
Suspend issue has never worked. When coming out of suspend, the screen remains black and the keyboard lights show on. The only fix I have is to turn off the computer and then turn on again. This is frustrating.
Anyone know of a fix for this? Thanks,
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Yury Vidineev
64 Posts
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November 8th, 2016 10:00
Sometimes I have the same issue when external display is connected via docking station. Do you see the same without external display?
njam
4 Posts
0
November 9th, 2016 07:00
I'm experiencing the same.
Computer: XPS 13 9360
BIOS: 1.0.7
Ubuntu: 16.04
Kernel: 4.4 and also tried 4.8
I have my disk encrypted which might be related. Will try without…
njam
4 Posts
1
November 9th, 2016 08:00
…yes, without any disk encryption it works for me.
Cruzzoe
3 Posts
0
November 10th, 2016 13:00
Hi Njam, thanks for your reply. I had enabled encryption (I think this was just for my home directory in Ubuntu). The steps look a little risky (possibility of losing my home dir) so I will leave this for another day when I have more time.
For now Im going to live with not being able to suspend. Would be nice if we could encrypt and suspend but nevermind..
Thanks,
Cruzzoe
3 Posts
0
November 15th, 2016 00:00
The new firmware came out yesterday as an automatic download through the Ubuntu software centre. It now suspends without crashing! Hopefully this did the trick.