Can you reproduce the problem with Dell's official XP 13 Ubuntu image? (I think you need to request this). If so, then my opinion is that it should be supported.
I personally use a fresh install (not Dell's image), but I have a 9343.
My topic/question is more, if Dell is giving support or not? Because I heard both ways. It’d be great if I could be pointed to an official document or if a Dell representative could answer.
Please send me a friend request with your service tag and email address and we'll start a case together. I'm interested in trying to replicate this scrolling behavior and working with you to resolve.
relevant
161 Posts
0
March 20th, 2017 14:00
Can you reproduce the problem with Dell's official XP 13 Ubuntu image? (I think you need to request this). If so, then my opinion is that it should be supported.
I personally use a fresh install (not Dell's image), but I have a 9343.
Good luck!
pmenzel_gmailad
4 Posts
0
March 21st, 2017 02:00
Dear relevant, thank you for your answer.
My topic/question is more, if Dell is giving support or not? Because I heard both ways. It’d be great if I could be pointed to an official document or if a Dell representative could answer.
Justin C
4 Operator
•
783 Posts
0
May 5th, 2017 15:00
@Pmenzel_gmailaddress,
Please send me a friend request with your service tag and email address and we'll start a case together. I'm interested in trying to replicate this scrolling behavior and working with you to resolve.