I had the same error with a new XPS13 when trying to install a fresh copy of Windows 7. It would start to load and then pop up a window that read "load driver" "a required cd/dvd drive device..."
To fix I downloaded the drivers found in: USB3_Fresco_W7_A01_Setup-32V81_ZPE.exe (6301448) and copy to a USB drive. I was using 2 drives, one the OS install the second containing the drivers.
When windows asked I pointed to the amd64_hub folder where it found the driver for the USB hub:
DELL-Chris M
Community Manager
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56.9K Posts
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April 2nd, 2012 11:00
Are you saying that you previously installed a Dell CD/DVD drive flash update on the Dell CD/DVD drive?
Are you booting from the Dell OEM OS CD to load the OS by changing the boot order?
NC11
9 Posts
1
April 5th, 2012 11:00
I had the same error with a new XPS13 when trying to install a fresh copy of Windows 7. It would start to load and then pop up a window that read "load driver" "a required cd/dvd drive device..."
To fix I downloaded the drivers found in: USB3_Fresco_W7_A01_Setup-32V81_ZPE.exe (6301448) and copy to a USB drive. I was using 2 drives, one the OS install the second containing the drivers.
When windows asked I pointed to the amd64_hub folder where it found the driver for the USB hub:
Fresco Logic xHCI (USB3) root hub x:\path\FLxHCIc.inf
(note my drive is a USB 2.0)
Other documentation had me change AHCI to ATA in the BIOS, I did this too not sure if it was necessary.
I spent an entire morning trying to figure this one out, hopefully this helps others.
skimmel2
1 Message
0
June 7th, 2012 14:00
I could kiss you! Been trying to figure this out for about a week.