Hi there,

I have my AW 15 R2 for 3 moths, when I press the power button the keyboard lights take longer time than usual and the alien head light still off, I tried the alienFx tester and the alien head goes on but the light color refuses to change from Command Center. I tried the following but the issue still exists:

1- I disconnected the battery and pressed the power button for about 20 seconds.

2- I uninstalled the Command Center and installed it again,

Please help