Clean install is always better than trying in place upgrade.
Since this didn't come with 10 thats a support issue.
Computer Model Alienware 17 BIOS Vendor Alienware BIOS Version A14 BIOS Date 9/24/2014 OS Version Microsoft Windows 8.1 Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Eimy_B
4 Operator
•
4.4K Posts
0
October 23rd, 2017 08:00
Hi ,
Send me a private message with the service tag so I can assist you further.
LPETEET
5 Posts
0
November 6th, 2017 10:00
I have the same boot up issue on my 17R2 and Windows 10.
I have the extended warranty.
Thanks!
Eimy_B
4 Operator
•
4.4K Posts
0
November 7th, 2017 12:00
Hi LPETEET,
Send me a private message with the service tag so I can assist you further.
speedstep
9 Legend
•
47K Posts
0
November 9th, 2017 09:00
Clean install is always better than trying in place upgrade.
Since this didn't come with 10 thats a support issue.
Computer Model Alienware 17
BIOS Vendor Alienware
BIOS Version A14
BIOS Date 9/24/2014
OS Version Microsoft Windows 8.1
Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz
Killer e2200 Gigabit Ethernet Controller (NDIS 6.30)
DVD/CD-ROM HL-DT-ST DVD+-RW GS40N
NVIDIA GeForce GTX 860M
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26