That doesn't make any sense. A code to unlock a jersey in Zwift has no monetary value and having the jersey worn in the game is good marketing since it will been seen by hundreds of people on an almost daily basis. In addition, why would you want to alienate a new customer who has just spent over $1,000 on a new computer? Would you please check with a supervisor? I will wait until the end of the week before I start posting on social media (Instagram, Twitter, Facebook, etc.) to let people know how unhappy I am with Alienware.
Alienware - Rodrigo
7 Technologist
•
4.4K Posts
0
December 7th, 2015 12:00
Hi,
Unfortunately, this promotion is only valid if you make the purchase on the Alienware website.
zeronil
3 Posts
0
December 7th, 2015 14:00
That doesn't make any sense. A code to unlock a jersey in Zwift has no monetary value and having the jersey worn in the game is good marketing since it will been seen by hundreds of people on an almost daily basis. In addition, why would you want to alienate a new customer who has just spent over $1,000 on a new computer? Would you please check with a supervisor? I will wait until the end of the week before I start posting on social media (Instagram, Twitter, Facebook, etc.) to let people know how unhappy I am with Alienware.
Alienware - Rodrigo
7 Technologist
•
4.4K Posts
0
December 8th, 2015 14:00
Send me your Service Tag in a PM so I can check this with my supervisor.
zeronil
3 Posts
0
December 8th, 2015 16:00
Thanks, service code sent in a PM.