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October 16th, 2017 07:00
Alienware R4 2017 - Are these normal temps?
Hello Guys, whats up?
Recently I´ve bought a R4 2017 with the 7820hk and the GTX 1070.
I am experiencing some weird CPU temps for example:
3D Mark - Fire Extreme / Time Spy
Max temp of the GTX 1070 is 67 celsius
Max temp of the 7820HK is 92-93 celsius
Dell Stress Test 15 min
Max temp of the GTX 1070 is 67 celsius
Max temp of the 7820HK is 94 celsius
Prime95 (only CPU)
Max temp of 7820HK is 73 celsius
and when I am playing (Overwatch, PUBG, BF1 and R6 Siege) both using GTX 1070 and the CPU, the temp of the CPU reaches 94 celsius.
So when the GPU and CPU are being stressed at the same tim the CPU is almost reaching its max temperature.
I want to know if this is normal or if I should call Dell support due some heatsink issues or design flaws.
I am using the latest version of the BIOS 1.19 I believe.
the CPU should be getting lower temps and the GPU should be getting highter temps... LOL
Thanks
#Stefano
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Eimy_B
6 Operator
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4.4K Posts
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October 16th, 2017 09:00
Hi ,
Send me a private message with the service tag so I can assist you further.
stefanomaviega
9 Posts
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October 16th, 2017 11:00
Ok, already sent
mrbazzanator
4 Posts
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October 16th, 2017 14:00
I am also experiencing high GPU and CPU temps using the m17x R5 with a gtx880M
Playing overwatch and the witcher 3, my GPU sits at 88-94 Celcius, and CPU at around 65-70
stefanomaviega
9 Posts
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October 17th, 2017 11:00
Hello Eimy
I did that and also contacted Dell Brasil, lets see what they can do for me.
Now it became worse I can't play any games, the system is presenting thermal throttling on windows.