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ttchastain52

updated

9 years ago

0

6223

May 14th, 2017 08:00

Aurora R6 fan issue

Team,

Brand new Aurora R6 Desktop fan constantly cycling up/down. sounds like breathing. Starts on cold start up as well as after coming back after PC has been idle for a while with screensaver on. I have programs running in the background all the time when I'm not actively using the PC.

Any suggestions before i call tech support?

Thanks, Troy

  • Eimy_B

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    Posted May 15th, 2017 08:00

    Hi ttchastain52‌,

    Make sure the BIOS is up to date here.

  • Tesla1856

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    Posted May 19th, 2017 11:00

    Be sure your Thermal Controller is set to "Start with Windows" so it runs in System-Tray always.

    Set Thermal Controller to Manual Control.

    Setup an uphill Curve for each fan, and experiment with sensors. I just set both to use CPU-Sensor.

     

    Apply/Save the Profile.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • Tesla1856

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    Posted May 21st, 2017 15:00

    So, did my suggestions help?

     

    Others searching later might want to know.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • 4300

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    Posted May 24th, 2017 04:00

    Hi I'm having issues with my Aurora R6 and I have a similar problem like him, I decided to update some driver and the bios and now all of a sudden when I'm not using my PC the fans will go into full blast out of nowhere and shut down my display and it sounds like a jet engine! I have to forcefully shut down my PC and I found this on the internet and I'm following your recommendations and I want to see if it will fix my problem. Any suggestions? 

  • tktnuri

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    Posted May 24th, 2017 06:00

    What processor do you have? I had an i3 in mine and after I installed a 6700k I had a similar issue. Do you have the stock heatsink or liquid cooled? I too had to set fans on manual and it still is loud up until ACC startsup (about 3-4 minutes).

    I am looking to swap in a liquid cooler by next week.  

  • Tesla1856

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    Posted May 24th, 2017 10:00

    Hopefully, you made the changes I posted above.
     
    Be sure to Save/Apply the Profile.
     
    Other Settings we have found helpful (in past threads if your search) are to:
    - UnCheck all Quick-View Monitors (you do that with System-Tray icons)

    - Set Inactivity Timer to "Never go Inactive"

    On my Aurora-R6, my fans never uncontrollably spin-up near 100% or loud ... not even as I turn on computer or around BIOS-Post time. Definitely not during main Windows boot-up. You also might want to verify it's not just the video-card or GPU fan you hear.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • 4300

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    Posted May 25th, 2017 04:00

    Ok I was wondering how you can uncheck Quickview Monitor and how to set inactivity timer? Also is there anything else that could maybe help prevent it from overheating or repeating? Should I invest into a liquid cooler like the guy below or just get Alienware to fix it?

  • Tesla1856

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    Posted May 25th, 2017 08:00

    Gatoybeans wrote:

    1. Should I invest into a liquid cooler like the guy below

    2. or just get Alienware to fix it?

    1. Due to the way the Aurora R5-R6 are built (with the Power-Supply placed over the CPU) ... yes, a liquid cooler is better because it removes the heat from the case by the radiator, directly out the top. It also works more efficiently than a fanned-cooler. These are the reasons I always suggest owners get one pre-installed when they buy the system. Getting both the (Asetek made) Liquid-Cooler and 850w modular Power-Supply for $150 upgrade cost is a good deal in my book.

     

    2. If you currently have a Dell extended warranty, I suggest you use it.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • 4300

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    Posted June 9th, 2017 21:00

    Hi Tesla1856, When you said Uphill curve this means which ratio Fan Speed/Temperature worked fine for you?

    My processor temps are always (no matter the workload) between 39°-50°C (102°-122°F), which seems tooo high...

    thanks for your help in advance. 

  • Tesla1856

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    Posted June 10th, 2017 09:00

    chicken-feet wrote:

    1. When you said Uphill curve this means which ratio Fan Speed/Temperature worked fine for you?

     

    2. My processor temps are always (no matter the workload) between 39°-50°C (102°-122°F), which seems tooo high...

     

    thanks for your help in advance. 

    1. Ratio? Manual, then Curve. From left (0) to right (100) up-hill. CPU-Sensor

     

    2. Sounds fine to me. 
     
    If fans get loud, first ... be sure it's not the Power Supply fan on video-card's fan.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.