I only opened the case after the extended warranty ran out. I had tried to contact Dell once but I must have emailed the wrong address for help and since I live in a major pain I kept putting off calling you guys. But the fact remains that a tech sent by Dell ruined my X51 and Dell won't even take responsibility for their techs poor work. SO now I must try and troubleshoot this tower myself and find a way to fix it. You may take a look at the case if you would like related to Thank you for responding and have a great night.
You're welcome, we can check the case but please send me your Service Tag in a private message since we are dealing with your personal account information.
Alienware - Rodrigo
7 Technologist
•
4.4K Posts
0
March 30th, 2016 15:00
Hi,
Send me your Service Tag in a PM so we can review the case.
freealiensoup
2 Posts
0
March 30th, 2016 17:00
I only opened the case after the extended warranty ran out. I had tried to contact Dell once but I must have emailed the wrong address for help and since I live in a major pain I kept putting off calling you guys. But the fact remains that a tech sent by Dell ruined my X51 and Dell won't even take responsibility for their techs poor work. SO now I must try and troubleshoot this tower myself and find a way to fix it. You may take a look at the case if you would like related to Thank you for responding and have a great night.
Alienware - Rodrigo
7 Technologist
•
4.4K Posts
0
March 31st, 2016 17:00
Hi,
You're welcome, we can check the case but please send me your Service Tag in a private message since we are dealing with your personal account information.