
UNSOLVED
ethernet/internet
I don t know what happened or how. Yesterday my ethernet was fine. now i m getting this message
Ethernet doesn’t have a valid IP configuration. I have tried EVERYTHING with no success. It s showing as being connected.. and yet i can t get an ip address.The internet on my other computer is working fine( as you can see) I suspect it is a hardware problem and not a software problem. I have an Aurora R6 Desktop.
Responses (16)
Solutions (0)
First, disconnect from WiFi AccessPoint. Then, try using a real wire and not WiFi.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
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- Consider giving posts you like a "thumbs-up"
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- Click "Mark as Accepted Answer" on any post that answers your question best.Keep it disconnected from WiFi AccessPoint.
Keep it on a real wire.
1. Is a device in Device Manager in error?
2. When you connect the cable, do the led-lights on the Aurora-R6's ethernet port and also the router-port turn on?
3. Have you tried a different cable?
4. Try another wired computer in this location with this same cable. Result?
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.ashone wrote:
I have attached the cable to another computer..and...It's the
cable!!!!!! TYTY!!!
Yeah, it happens (but not often). I too prefer a hard-wired connection when possible.
You are welcome. Enjoy your new computer.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.You lost me.
I thought you got in working. Is the Ethernet port on the Aurora-R6 working now or not?
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.OK, one more time.
If you install a different (working) computer in the same location
with it's WiFi turned OFF.
Connect the best (new?) ethernet cable and reboot.
DOES IT WORK? Can you access the Internet and your network?
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.

Eimy_B
6 Operator
•
4365 Posts
564
0
Posted September 5th, 2017 10:00
Hi ashone,
First you can try a system restore back to a point before this started.
Try a power cycle of the router and modem: disconnect both for around 20 seconds and then plug them back. After the power cycle, you can follow all the steps on this link:
Fix: Wi-Fi doesn't have valid IP configuration on Windows 10 (this one is for WiFi but it should also work for Ethernet)