UNSOLVED

DELL-Chris M

updated

15 years ago

DC

DELL-Chris M

Community Manager

56891 Posts

232143 Points

0

199247

February 28th, 2010 09:00

Intel Extreme Tuning Utility

Dell recommends only using the AutoTune feature and that you choose the 1st option, "Stay within the manufacturer's limits".

If you decide to use the Manual Tune feature, users should be knowledgeable about advanced PC hardware settings. Improper settings can permanently damage the PC.

  • 3592

    0

    Posted June 8th, 2010 15:00

    I have attempted to use this utility several times and get the error @ 13% : "Error Parameter Delegate Combo Box Supported Values ...Value cannot be null. Parameter name :value

    I have disabled UAC to no avail.

    I have uninstalled and reinstalled the Intel Extreme Tuning Utility several times from both the included CD and off Dells site.

     

    Thanks in advance

    EDIT***                   I was able to overclock from bios per instructions, yet I am still curious about the software.

     

     

    ***2nd Edit*** Chris I had the following running in the background:

    1. Mcafee Anti viral

    2. Ad-Aware

    3. Thermal controller software

    4. AlienFX

    5. Logitech setpoint

     

     

     

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    3592

    0

    Posted June 9th, 2010 06:00

    Both of you should list all the applications running while trying to use the Intel software.


    DELL-Chris M (old account)

    #IWork4Dell

  • 3592

    0

    Posted June 10th, 2010 05:00

    Chris I had the following running in the background:

    1. Mcafee Anti viral

    2. Ad-Aware

    3. Thermal controller software

    4. AlienFX

    5. Logitech setpoint

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    3592

    0

    Posted June 10th, 2010 07:00

    Right click and disable 1 and 2 and try the Intel application.


    DELL-Chris M (old account)

    #IWork4Dell

  • 3646

    0

    Posted June 10th, 2010 11:00

    I disabled Mcaffee and Ad-aware and the problem persists.

    The error still shows up and the tuning GUI comes up with a log file that shows:

     WARNING: Auto tuning resumed after an extended period of not doing anything for 2476.75622004833 minutes. This usually happens because of a prolonged system hang or crash.

    At this point the GUI shows the tuning progress bar as full (done), as well as the "progress of current task" bar.

    Under the heading: elapsed time I am currently at 5.14:04:09... five days lol?

    I hit the stop button on the tuning GUI and it grays out and the icon says "stopping".

    Under the remaining heading I am being counted down from 01:10:00... an hour and ten to stop the process?

    I have tried to uninstall and reinstall the utility and also scrubbed the registry with CCleaner hoping to avoid any problems.

    As I posted before I am able to achieve an overclock via the Bios, but I am currently running my machine on the optimal default bios settings.

    I will let this GUI "remaining time" run out and then I will try the auto tune feature again.

     

  • iLLusive

    39 Posts

    3646

    0

    Posted June 10th, 2010 16:00

    Similar issues to Strangepowers, got same error message. This is on a completely fresh boot, I just received this PC on Tuesday. So fustrated I can't use features I assumed would of been tested and updated. Currently on Bios A06, programs that were running was 60 services from normal boot, Setpoint for Logitech mouse drivers, nothing else.

  • 3646

    0

    Posted June 13th, 2010 14:00

    I'm getting this error for some reason. Well it's more like a pop up because after I close it Intel Tuning program shows up. But every time I run the Intel program I get this.

    8524.Untitled.png

  • iLLusive

    39 Posts

    4336

    0

    Posted June 13th, 2010 21:00

    Deejaydel, I actually had tech support on the phone and asked them to open up and run the Intel Tuning program directly to show them that error message. Response was that you get that warning when you don't have any OC set, meaning that null = stock and it's just apart of the software currently.

  • 4931

    0

    Posted June 16th, 2010 22:00

    Looks like this is pretty much on par with the rest of alienwares junk, put a decent app on an alienware and it don't work anymore. This is just one more pile for dell to sweep under the rug and forget about.

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    4931

    0

    Posted June 23rd, 2010 21:00

    Lookslike you are using XTU 1.3. We will release XTU 2.1. Be checking the website.


    DELL-Chris M (old account)

    #IWork4Dell