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ron929

updated

9 years ago

R

ron929

1 Message

0

735

June 20th, 2017 14:00

PLEASE HELP ME!

I have problem , when i go into csgo or havenbenchmark , i look at cpu and gpu usage jumps from 90 to 20 and fps drops , also the logo of the power turn green and red all time i tried everything almost , bios update , gpu update , windows drivers , i did install new windows 10 , nothing seems help , i run dell test everything passed but only 1 thing failed ( PCI Express Status Test ) i don't know what is this , i got this used laptop from someone online what should i do?

  • Alienware - Rodrigo

    9 Technologist

    4398 Posts

    408

    0

    Posted June 20th, 2017 15:00

    Hi, 

    Send me your Service Tag in a PM so we can look into this.