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Go to SolutionPower button busted - Aurora ALX
Hello
The power button on my Aurora has broken off. Even if I press the black bar underneath the old silver button I get mixed results - sometimes starts, sometimes wont - currently in a "wont start at all phase".
Could someone direct me to the correct set of pins on the mobo to short out to start the machine - I can then rig up a second push switch whilst I work out if it's worth asking Dell to fix the machine.
(I assume the power button only connects to one pair of pins ?)
Many thanks
Responses (12)
Solutions (0)
Dell-Rajesh R
6 Operator
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3318 Posts
4902
0
Posted May 27th, 2013 00:00
Hi AxeMcAxe,
May I know how did the Power button break?
To ensure it’s a power button issue, try below mentioned steps:
- Let’s by pass the front I/O panel and isolate the Power button.
- Ensure Power cable is disconnected from the tower.
- Open the tower and disconnect the Power button cable from the motherboard end.
- Now remove the CMOS battery.
- Connect the Power cable to the tower and the computer should Power on itself.
Refer the following manual to bypass the Power button:
From the above link click Manual and Documentation and Service manual.
Before Opening the chassis, I recommend you to disconnect the Power cable, press and hold the power button for few seconds and release to drain the flea power.
Note: Opne the chasy if you are comfortable in doing so.
** NOTE: Please ensure that the power cable of the computer is disconnected before opening the chassis. Refer to the Service Manual for assistance on removing or replacing the internal components of the computer.
Awaiting your response!
Alienware-L_Por
842 Posts
2285
0
Posted May 28th, 2013 09:00
Hello
The power button on my Aurora has broken off. Even if I press the black bar underneath the old silver button I get mixed results - sometimes starts, sometimes wont - currently in a "wont start at all phase".
Could someone direct me to the correct set of pins on the mobo to short out to start the machine - I can then rig up a second push switch whilst I work out if it's worth asking Dell to fix the machine.
(I assume the power button only connects to one pair of pins ?)
Many thanksIf the PC is still under warranty we may be able to replace that for you. Send me a private message with your service tag and I'll help you out.
Hello - thanks for getting back to me.
v comfortable dismantling the chassis, but I'm not clear which is the power button cable - can you help me to locate it on the motherboard please ?
(The power button broke because over time the PC seemed to get harder and harder to start, and the button got pressed harder too. Eventually it stuck down, and when I tried to lever it back up the little plastic lugs broke and the silver part came off. It now looks like the attached photo).
AxeMcAxe
Alienware-Alexa1
361 Posts
4994
0
Posted June 17th, 2013 11:00
Hi Dales95,
If your warranty is active we can help you with this problem.
AAA737flyer
2 Intern
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757 Posts
4994
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Posted June 28th, 2013 15:00
The Silver part of the button is just a cover to the actual power button. You should be able to depress the black button now exposed to get the machine running.
I have absolutely identical issue. I think my warranty expired since computer was purchased in 2013. What do I do? Can you guys send the replacement button? Button appeared very low quality and flimsy from the get go but I didn't expect it to fall off like that.

oggyl
2 Posts
5426
0
Posted March 14th, 2015 10:00
Thanks for the reply. I will chat with support guys and see what's next.