Announcement Banner

AxeMcAxe

updated

13 years ago

A

AxeMcAxe

5 Posts

0

150210

May 25th, 2013 04:00

Power button busted - Aurora ALX

Hello

The power button on my Aurora has broken off.  Even if I press the black bar underneath the old silver button I get mixed results - sometimes starts, sometimes wont - currently in a "wont start at all phase".

Could someone direct me to the correct set of pins on the mobo to short out to start the machine - I can then rig up a second push switch whilst I work out if it's worth asking Dell to fix the machine.

(I assume the power button only connects to one pair of pins ?)

Many thanks

  • oggyl

    2 Posts

    5426

    0

    Posted March 14th, 2015 10:00

    Thanks for the reply. I will chat with support guys and see what's next.

  • Dell-Rajesh R

    6 Operator

    •

    3318 Posts

    4902

    0

    Posted May 27th, 2013 00:00

    Hi AxeMcAxe,

    May I know how did the Power button break?

    To ensure it’s a power button issue, try below mentioned steps:

    • Let’s by pass the front I/O panel and isolate the Power button.
    • Ensure Power cable is disconnected from the tower.
    • Open the tower and disconnect the Power button cable from the motherboard end.
    • Now remove the CMOS battery.
    • Connect the Power cable to the tower and the computer should Power on itself.

    Refer the following manual to bypass the Power button:

    http://dell.to/12XIa1Q

    From the above link click  Manual and Documentation and Service manual.

    Before Opening the chassis, I recommend you to disconnect the Power cable, press and hold the power button for few seconds and release to drain the flea power.

    Note: Opne the chasy if you are comfortable in doing so.

    ** NOTE: Please ensure that the power cable of the computer is disconnected before opening the chassis. Refer to the Service Manual for assistance on removing or replacing the internal components of the computer.

    Awaiting your response!

  • 2285

    0

    Posted May 28th, 2013 09:00

    Hello

    The power button on my Aurora has broken off.  Even if I press the black bar underneath the old silver button I get mixed results - sometimes starts, sometimes wont - currently in a "wont start at all phase".

    Could someone direct me to the correct set of pins on the mobo to short out to start the machine - I can then rig up a second push switch whilst I work out if it's worth asking Dell to fix the machine.

    (I assume the power button only connects to one pair of pins ?)

    Many thanks

     

    If the PC is still under warranty we may be able to replace that for you. Send me a private message with your service tag and I'll help you out.

  • AxeMcAxe

    5 Posts

    4994

    0

    Posted June 16th, 2013 11:00

    Hello - thanks for getting back to me.

     

    v comfortable dismantling the chassis, but I'm not clear which is the power button cable - can you help me to locate it on the motherboard please ?

     

    (The power button broke because over time the PC seemed to get harder and harder to start, and the button got pressed harder too. Eventually it stuck down, and when I tried to lever it back up the little plastic lugs broke and the silver part came off. It now looks like the attached photo).4670.IMG_5247.JPG

     

    AxeMcAxe

  • dales95

    1 Rookie

    •

    19 Posts

    4994

    0

    Posted June 16th, 2013 17:00

    I'm concerned about the power button, too. My button rocks back and forth and appear very flimsy and cheap. I expect one day it will snap off and I'll need a new button.

  • 4994

    0

    Posted June 17th, 2013 11:00

    Hi Dales95,

    If your warranty is active we can help you with this problem.

  • AxeMcAxe

    5 Posts

    2377

    0

    Posted June 28th, 2013 12:00

    Hi - would you be able to answer my main question please ?  ie

    Hello - thanks for getting back to me.

    I'm not clear which is the power button cable - can you help me to locate it on the motherboard please ?

     

    Many thanks

     

    A

  • AAA737flyer

    2 Intern

    •

    757 Posts

    4994

    0

    Posted June 28th, 2013 15:00

    The Silver part of the button is just a cover to the actual power button. You should be able to depress the black button now exposed to get the machine running.

  • AxeMcAxe

    5 Posts

    2377

    0

    Posted July 26th, 2013 12:00

    Like I said in the first post - the black button underneath doesn't work either......

  • oggyl

    2 Posts

    4994

    0

    Posted March 13th, 2015 15:00

    I have absolutely identical issue. I think my warranty expired since computer was purchased in 2013. What do I do? Can you guys send the replacement button? Button appeared very low quality and flimsy from the get go but I didn't expect it to fall off like that.