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10 Posts

37406

September 22nd, 2011 19:00

Problems Loading Windows on M15x

I am having a problem with my Windows 7 on my M15x Laptop, getting the error "Windows Error Recovery" when it starts up. It gives me 2 options, "Launch Startup Repair" and "Start Windows Normally". Choosing either of these options brings me back to the same page. I called Dell Support, but i didnt get much info on what i can do. Please Help.

2 Intern

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406 Posts

September 22nd, 2011 20:00

restart the pc and keep tapping ESC or DELETE and load the disc from the CD-ROM.

2 Intern

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406 Posts

September 22nd, 2011 20:00

or is it F12?

10 Posts

September 22nd, 2011 20:00

mine came with a resource dvd and a windows 7 home premium 64 bit disc. im guessing the windows disc is wat i use, just not sure how i would.

10 Posts

September 22nd, 2011 20:00

i kept tapping f12, brought me to the boot menu, chose load from cd-rom, sat at an empty screen for a bit, then went back to the main screen

10 Posts

September 22nd, 2011 20:00

i put the disc in, rebooted and it didnt do anything. i tried going to boot menu and loading it from that also, but it brought me back to the same window

2 Intern

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406 Posts

September 22nd, 2011 20:00

Restart your PC keep tapping F8 unti you see the Advanced Boot Options Screen highlight Last Known Good Configuration (Advanced) and hit Enter. Did windows start up?

2 Intern

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406 Posts

September 22nd, 2011 20:00

You're going to need to reinstall the OS.

2 Intern

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406 Posts

September 22nd, 2011 20:00

Go back to Advanced Boot Options Screen and select Safe Mode and hit Enter. Did you load into safe mode?

10 Posts

September 22nd, 2011 20:00

is there any way to do that without ordering a disc?

2 Intern

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406 Posts

September 22nd, 2011 20:00

put the win 7 disc in and reboot the pc and follow the directions on the screen. it's very simple.

10 Posts

September 22nd, 2011 20:00

nope, a few things got loaded, then it brought me back again

2 Intern

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406 Posts

September 22nd, 2011 20:00

Your M15x didn't come with a reinstall disc?

10 Posts

September 22nd, 2011 20:00

I selected the Last known config option, it attempted to load windows, then brought me back to the same page i  was stuck at.

2 Intern

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406 Posts

September 22nd, 2011 20:00

restart tapping F2 to enter bios and goto the boot menu and set the 1st boot device to cd-rom then goto the exit menu and exit the bios by selecting save changes.

2 Intern

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406 Posts

September 22nd, 2011 21:00

did you put your hard drive to where the cd-rom was in the boot menu in the bios?

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