Sorry an error occured while processing your request

i have ordered an Alienware x51, i am aware of all these delays people are having, and i am no different but today when i try to view my order status all i get is this message

 "Sorry an error occured while processing your request"

could this mean my order status is being updated? or are any others getting this message. i am from the UK and my EDD is not untill 27/03/12