UNSOLVED

kristofer767

updated

9 years ago

0

1151

July 21st, 2017 18:00

Windows 7 / 10 installation problem

My stock hard drive has crashed and I bought a compatible Samsung SSD as a replacement. At first I tried installing windows 10 and at the installation progress page the process would freeze and not continue for hours. I tried installing Windows 7 instead and got the same problem. All installation attempts were doing using a USB and I tried installing Ubuntu which was successful. I even installed Linux Mint which was successful and they were all done using the same USB. 

Can someone please tell me how I might go about fixing this and would a cmos battery in need of replacing possibly be the reason for this? 

  • Roladin

    1 Rookie

    53 Posts

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    0

    Posted July 22nd, 2017 00:00

    I remember one time when I had to disconnect my PC from the router completely to get any further in a Win 7 installation ...

    Try to unplug all hardware that isn't absolutely necessary. If you are using WiFi, consider to switch to a LAN cable for the installation.

    CMOS battery should not be an issue, because a as long as you don't disconnect your computer from power, the settings won't be lost, even without the battery.

  • Carbon Based Lifeform

    2 Intern

    872 Posts

    824

    0

    Posted July 22nd, 2017 04:00

    Hi.

    try Clear CMOS so your System forgets the old Secure Boot Settings. then make sure AHCI and Secure Boot is enabled in your BIOS Settings.

    befor you install Windows 10 pick UEFI USB Flash from the Boot List.

    during Installation delete all Partitions from the SSD and click new. Windows Setup will inform you about additional Partitions it will create. click Ok and install Windows.

    i hope it works this Way.

  • Tesla1856

    10 Wizard

    17985 Posts

    71600 Points

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    Posted July 22nd, 2017 11:00

    What exact model Alienware? Is this just a standard SATA3/600 based SSD?

     

    See this:

     

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • 824

    0

    Posted July 22nd, 2017 14:00

    It's a Samsung 850 EVO 500GB SATA III SSD