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October 3rd, 2010 15:00
Computer Won't Accept Log-on Security Code
Okay, this is weird. Moving from sold home to apartment to new home. My spouse's Inspiron 530 stored safely in apt. for four months. When hooked up computer at new home, I can't log on to the computer.
Logon asks for security name/code, which when entered gives the response that the security code is wrong. It is the same code used for TWO years! I'm sure I have a start up CD.....in storage somewhere!
What can I do to gain access to my computer?
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Mary G
6 Operator
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20.1K Posts
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October 3rd, 2010 15:00
Long shot--make sure the caps lock key is off. There are ways around this. Someone else will jump in to help or google windows password. If you post back, mention the operating system.
fireberd
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October 3rd, 2010 15:00
It has to be your log on, the PC won't change by itself. The official Microsoft response to not having the correct log on is a complete reinstall. There are hacks around but it's beyond the Terms of Service of this forum to discuss anything illegal. The Microsoft reasons is, if there were a way to get around the log on then anyone potentially could access the PC.
Double or triple check the name/password. If it was all lower case make sure the caps lock is not on, etc.
RoHe
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October 3rd, 2010 18:00
Was the system stored without being plugged into the wall for those 4 months?
In that case the motherboard battery may have died and things stored in BIOS may have gotten scrambled. Try just pressing Enter when asked to log in.
And you may need to replace that battery.
Ron
Lobotex
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October 4th, 2010 09:00
Thanks much. Appreciate your input. I completely understand that anyone could access any computer if it were easy to get around the log in. I've tried everything that everyone has suggested (all caps, lower case, different 'possible' log in names, etc.) to no avail. One response was that since the unit was stored (not plugged in for 4 months) that it could be the battery. That's the only 'odd man out' option I have received so far, but will keep checking. Again, thanks very much for you input. I'll keep trying!