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kelleyjh

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25 years ago

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kelleyjh

2 Posts

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7998

July 26th, 2001 02:00

Ddhelp Error Message in GDI.EXE

When I shut down my computer, I get an error message that Ddhelp has caused an error in GDI.EXE. Then my system goes to a DOS screen and does not shut down properly. Any ideas?



  • tonymarquez

    268 Posts

    261

    0

    Posted July 26th, 2001 04:00

    ddhelp errors can usually be fixed by reinstalling DirectX.

    If you are running Microsoft Netmeeting, disable it immediately in msconfig.

    Don't use a program called RegClean. It is known to mess up your DirectX files. It may be CleanReg, can't remember. In fact, I have seen problems with others of these types, and you should avoid all.

    Turn off all programs running in the background, especially anti-virus, during any software install. If you are concerned about the program or it's source, scan the compressed file, before installation.

  • kelleyjh

    2 Posts

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    0

    Posted July 26th, 2001 17:00

    Thanks for the responses. I assume I download this from the Microsoft web site? I found 3 downloads with DirectX in the title:

    DirectX
    DirectX 8.0a Developer Runtime
    DirectX: D3DX 8.0b

    Which do I choose?

    Thanks again

  • tonymarquez

    268 Posts

    261

    0

    Posted July 27th, 2001 16:00

    What is your current version? Go to Start, Run, type dxdiag and OK. Look at the long DirectX version number, not the dxdiag version number.

    If it is DirectX 7 (4.07.00.xxxx), theen look for the full version of DirectX 7.0a (6.3 MB).

    If it is DirectX 8 (4.08.00.xxxx), then use the DirectX 8.0a version. It is on the Microsoft DirectX page.

    The items you show/list may not be correct. If you can't find it, I will have to look when I get home.