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gdstuart

updated

13 years ago

G

gdstuart

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9 Posts

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December 13th, 2013 15:00

Dell Precision 490 will not enter Setup or Boot modes

I have a Dimension 490

I want to add memory and upgrade from Windows 7 32-bit to 64-bit Ultimate.  To do so I need to change the boot order to CD or USB.  However, I can't even get Setup or Boot Options to show up when hitting F2 and F12.  Monitor is gray and the 1 2 3 lights are on green.


How do I get this thing to enter Boot or Setup mode?

  • osprey4

    6 Operator

    34230 Posts

    245

    0

    Posted December 14th, 2013 03:00

    Hi GDStuart,

    Are you using a wireless keyboard? If so, try connecting a wired keyboard. When the system boots, do all four lights turn green?