Unsolved

This post is more than 5 years old

66 Posts

94047

February 6th, 2014 19:00

Help on restart

Does anyone out there know how to erase all on Dell PC, so I can restart with factory disk ((Drivers and Utilities--- Dell Photo All-in-one Printer) not worried about saving any files or photos,  It is a Windows XP ( I know there will be no more support in 2 months for XP). just need to restart from scrath. When I put disk in C: nothing happens.  Please Help

12 Elder

 • 

46K Posts

February 6th, 2014 20:00

RJD1234

First, disconnect all the peripherals from the system, except the keyboard, mouse and monitor.

How to Configuring Your Computer To Boot To The CD Drive Power on the system and watch for the Dell logo to appear.

Place the Dell reinstallation CD in the drive, not the drivers and Utilities disc, start the system and when the Dell logo appears, press the key to load the Boot Menu.

If the menu does not appear, restart the system and tap several times at the Dell logo screen.

When the Boot Menu appears, highlight the CD/DVD drive (listed as "CDROM", "CD/DVD" or "CD/DVD/CD-RW") entry from the list and press .

 When you carry out a clean reinstall of XP, you can use the 'Delete Partitions' option and then recreate the partition, the deletes all data on the hard drive.

See pages 7 to 10:

http://pcsupport.about.com/od/operatingsystems/ss/instxpclean1.htm

Also, I've found Darik's Boot and Nuke is very effective for erasing all the data from a hard drive, prior to reinstalling the operating system

 See HERE

Bev.

66 Posts

February 6th, 2014 21:00

Or maybe the kids did something to my settings in reboot!!!  I hope not.

66 Posts

February 6th, 2014 21:00

My Dell PC Checkup does not work, My Dell system Detect does not work, some of my Microsoft office, Excel, & Word does not work. The program I had to read and copy CD DVD does not work.  HELP

12 Elder

 • 

46K Posts

February 6th, 2014 21:00

My Dell PC Checkup does not work, My Dell system Detect does not work, some of my Microsoft office, Excel, & Word does not work. The program I had to read and copy CD DVD does not work.  HELP

 
RJD1234
 
Both the Microsoft office, Excel, & Word and the Dell System Detect, are not drivers, they are programs/applications and can be removed, by using the 'Add and Remove' utility listed in the Control Panel.
 
Bev.

12 Elder

 • 

46K Posts

February 6th, 2014 21:00

RJD1234

When you carry out a clean reinstall of XP, all the drivers, applications and programs are automatically removed.

After XP has been reinstalled, you will need to reinstall all the drivers, from either the Dell Drivers and Utilities disc, or download them from Dell's download site, for installation.

Bev.

66 Posts

February 6th, 2014 21:00

So all I have to do is what you stated earlier? I tried that nothing happened. Do you think I need to reinstall something to read the disk?

12 Elder

 • 

46K Posts

February 6th, 2014 21:00

Yes, looks like this may erase Windows XP, But what I need first is too erase all Dell drivers, then reinstall them with the disk I have. Can you Help with this?

 
RJD1234
 
Do you want to reinstall XP, or only remove all the Dell Drivers and reinstall them, if so, why?
 
Bev. 

66 Posts

February 6th, 2014 21:00

Yes, looks like this may erase Windows XP, But what I need first is too erase all Dell drivers, then reinstall them with the disk I have. Can you Help with this?

66 Posts

February 6th, 2014 21:00

Yes, I want to reinstall XP. I need to remove Dell Drivers, because my kids removed portions of the programs, so they are not working properly anymore. I have my disk that came with it to reload them from new at that time in October 2006.

12 Elder

 • 

46K Posts

February 6th, 2014 22:00

RJD1234

Are you using a single [primary] SATA hard drive, or a RAID?

You could try entering the Dimension 9150/XPS400 system setup and make the CD/DVD drive you are using, the first Boot Device, in the Boot Sequence section, save and exit the setup, place the DVD in the drive and restart the system and see if this makes a difference.

If you are not using RAID, or do not have an internal floppy drive, enter the system setup, scroll down to drives, press Enter or + to expand the drive menu then down to "SATA Operation", press Enter.

Change the SATA operation mode to "RAID Autodetect/ATA" press ESC to save and exit the BIOS.

ftp://ftp.dell.com/Manuals/all-products/esuprt_desktop/esuprt_dimension_desktops/dimension-9150_Service%20Manual_en-us.pdf

Bev.

 

12 Elder

 • 

46K Posts

February 6th, 2014 22:00

Going to Bed, Will continue searching tomorrow. Thanks for all your help. Hope you will be here tomorrow. Again thanks for the support thus far, RJD1234

 
RJD1234
 
Me too, hopefully I'll be around.
 
Bev.

12 Elder

 • 

46K Posts

February 6th, 2014 22:00

RJD1234

What is your computer model?

Bev.

66 Posts

February 6th, 2014 22:00

I have Dell XPS DXP051  Pentium (R) D CPU 2.80GHz   2.79GHz  1.00 GB of Ram Physical Address Extension  with Microsoft Windows XP Media Center Edition  Version 2002 Service Pack 3 

12 Elder

 • 

46K Posts

February 6th, 2014 22:00

So all I have to do is what you stated earlier? I tried that nothing happened. Do you think I need to reinstall something to read the disk?

 
RJD1234
 
If you have done exactly what I posted and the disc does not boot, then it is possible the XP reinstallation CD has issues, try using a different Dell Reinstallation disc, this must be the same version that was factory installed, eg XP Home, XP Professional, the XP Media Center Edition DVD
 
Bev.

66 Posts

February 6th, 2014 22:00

Going to Bed,       Will continue searching tomorrow. Thanks for all your help. Hope you will be here tomorrow. Again thanks for the support thus far, RJD1234

No Events found!

Top