System Configuration Tool/Utility

Question

just spent the past 40 minutes trying to get a CURRENT system configuration. i used the search box in the 'support' area forming and reforming questions, phrases and keywords to acquire the CURRENT SYSTEM CONFIGURATION for my dim 5100. i followed all the directions given by the search results to NO avail. this tool/utility used to exist because i have employed it in the past (granted, i used it a long time ago...). does it have a new name or is it no longer available? thank you.

europa303 · Answer

Is this what you're looking for?   http://support.dell.com/support/topics/global.aspx/support/my_systems_info/en/details?c=us&cs=19&l=en&s=dhs&~tab=2&~ck=ln&lnki=0

myming · Answer

thank you for responding.

that was ONE of the areas in which i spent the 40 minutes.

when i clicked on the "current" system configuration tab i got error messages ( a yellow shield or "error on page"). it would not open.

europa303 · Answer

The original sys config works quickly and the current sys config works quickly too, once you allow the acitive X control to be installed, which is required to scan your system.

myming · Answer

i must be monitor myopic - i didn't see a '...might require activex control.' warning... was there one?  :smileyindifferent:

europa303 · Answer

After clicking the 'Yes, I Agree' business it pops up in the usual place toward the top of the web page.

europa303 · Answer

But all is well now, right?  :smileyhappy:

myming · Answer

my dear europa303, there's the rub!   i never got to the 'yes, i agree' part because after i clicked the CURRENT system config tab - it did NOT open...  :smileysad:

myming · Answer

i entered the dell site from a different "angle" and LO AND BEHOLD, it worked!

maybe it had something to do with the sun being up and not being so self-demanding at 4:00am (rollingonfloorlaughing). :smileyvery-happy:

thank you for your patience.

europa303 · Answer

:smileywink:

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System Configuration Tool/Utility

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