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August 21st, 2017 07:00

Hi leekt,

Thanks for posting.

While researching this I found a video which may or may not resolve your issue.  Post back with your results.  http://dell.to/2vWwOQ9


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September 3rd, 2017 11:00

Hi Robert,

I tried the steps in the video. However, I did not find any Bluetooth item in the list of Common Hardware Types. I have one stated "Intel Dynamic Platform and Thermal Framework".

I also downloaded and installed Intel Wireless Bluetooth Software for Windows 7. But no luck so far.

KT.

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