Using my NBD ProSupport for this laptop, I've contacted DELL support and guys demonstrated effort to help. None of provided advices has been useful and didn't solved the issue. Finally, DELL tried to replace the motherboard. Now I have BIOS ver. A10 with the new MB (interesting, this BIOS version is not available at dell webpages yet) but the problem persists (+ BIOS setup started to freeze randomly).
jan227
3 Posts
1
January 21st, 2013 01:00
Problem solved with release of BIOS ver A11. So, it is OK now, however it took almost 1 month. Quite long time for NBD ProSupport. :-/
jan227
3 Posts
0
January 2nd, 2013 10:00
Using my NBD ProSupport for this laptop, I've contacted DELL support and guys demonstrated effort to help. None of provided advices has been useful and didn't solved the issue. Finally, DELL tried to replace the motherboard. Now I have BIOS ver. A10 with the new MB (interesting, this BIOS version is not available at dell webpages yet) but the problem persists (+ BIOS setup started to freeze randomly).