Linda,

 

Did you install the notebook system utility and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

 

Start with the notebook system utility and the chipset drivers and follow the order.

 

 

Rick

Thank you for your answer but I hav problem with finding any driver for win 32 bit (everything I see is driver for win 64 bit) and that is the problem. I can not install driver for win 64 bit if I have win 32 bit

thank you very, very, much form helping me

P.S.

that is notebook for me in school, and I am laucky for having it, my school doesn't have mony for expert for that problem, and I have to learn it myself

thaky you

Linda

Linda,

 

Let me see if I can help.

Can you try running the Finding System Information Tool (preferred) Or hit the Windows Key and the R keys at the same time. Type

systeminfo.txt

REMOVE THE PRODUCT ID and post the rest of the information back here.

 

 

Rick

thanks form helping, I know english little so maybe you don't understand me. I have installed on my computer

win 7 32 bit and network card is not identified and I am tring to find drivers for that and I find only drivers for win 7 64 bit.

That is the problem!

I try to send my systeminfo but I can (in line Network card says N / A)

thanks

Linda

Linda,

 

Highlight the text between the lines.

 

------------------------------------------------------------

c:\systeminfo.txt

------------------------------------------------------------

 

Hit the Windows Key and the R keys and the same time.

 

Hit the Ctrl and the V Keys, at the same time

 

Hit enter. A notepad document will appear. Please remove the Product ID Number.

 

Copy all the information, then paste it back here. (Edit, select all, edit, copy)

 

Click on the reply in the forum, then in the body, hit the Ctrl and V keys. The information should paste here.

 

 

Rick

Thanks for this explanation it  was very helpful and here it is:

Microsoft Windows [Version 6.1.7601]

Autorska prava (c) 2009 Microsoft Corporation. Sva prava pridržana.

C:\Users\Zlobin>systeminfo

Host Name:                 ZLOBIN-RAČUNALO

OS Name:                   Microsoft Windows 7 Professional

OS Version:                6.1.7601 Service Pack 1 Build 7601

OS Manufacturer:           Microsoft Corporation

OS Configuration:          Standalone Workstation

OS Build Type:             Multiprocessor Free

Registered Owner:          Zlobin

Registered Organization:

Product ID:                ----------------------

Original Install Date:     22.2.2012., 12:57:31

System Boot Time:          25.2.2012., 8:18:46

System Manufacturer:       Dell Inc.

System Model:              Dell System Inspiron N7110

System Type:               X86-based PC

Processor(s):              1 Processor(s) Installed.

                          [01]: x64 Family 6 Model 42 Stepping 7 GenuineIntel ~

1386 Mhz

BIOS Version:              Dell Inc.          A07, 28.9.2011.

Windows Directory:         C:\Windows

System Directory:          C:\Windows\system32

Boot Device:               \Device\HarddiskVolume2

System Locale:             hr;Hrvatski

Input Locale:              hr;Hrvatski

Time Zone:                 (UTC+01:00) Sarajevo, Skoplje, Varšava, Zagreb

Total Physical Memory:     2.988 MB

Available Physical Memory: 2.581 MB

Virtual Memory: Max Size:  5.975 MB

Virtual Memory: Available: 5.542 MB

Virtual Memory: In Use:    433 MB

Page File Location(s):     C:\pagefile.sys

Domain:                    WORKGROUP

Logon Server:              \\ZLOBIN-RAČUNALO

Hotfix(s):                 2 Hotfix(s) Installed.

                          [01]: KB2534111

                          [02]: KB976902

Network Card(s):           N/A

C:\Users\Zlobin>

Linda

Linda,

 

Using Internet Explorer go and download the drivers listed below and install in the same order.

 

Try installing the Notebook System Utility.

 

Then install in this order...

 

Intel Huron River (HM67)

 

Realtek RTS5128 Card Reader

 

Renesas USB3.0 Host Controller

 

Then install...

 

Realtek RTL8111E Gigabit Ethernet Controller

 

The computer should be able to connect with the ethernet cable.

 

Do the system info again. It should change and give more information.

 

 

Rick

I download this drivers and start do instal 1. and this apear: 'This kind of processor does not support this installation package. contact the vendor product.

I am desperate.

lbozovic,

 

Did you try using the Vista Compatibility mode ?

 

 

Rick