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md_alomgir
19 Posts
0
256685
February 5th, 2013 21:00
Driver required
SYSTEM MODEL: DELL XPS L401x
OS INSTALLED: WINDOWS 8 PRO 64BIT
DRIVER REQUESTED:
1.UNKNOWN DEVICE ON DEVICE MANAGER
ACPI\VEN_SMO&DEV_8800
ACPI\SMO8800
*SMO8800
So please help me
Responses (11)
Solutions (0)
Darraheliz
1 Rookie
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7 Posts
16976
0
Posted February 15th, 2013 13:00
I have the same issue on my XPS 14Z will this driver work for mine as well?
Darraheliz
1 Rookie
•
7 Posts
16976
0
Posted February 18th, 2013 09:00
Rajesh R,
That did take care of my unknown device, Thank you!
I have another question. I am having a really annoying problem with a jumping cursor while typing. Do you know how to fix this?
Darraheliz
1 Rookie
•
7 Posts
5584
0
Posted April 21st, 2013 09:00
Rajesh,
I followed your above steps and it seems to have cleared the problem. Thank you very much for your help
Darrah
Dell-Rajesh R
6 Operator
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3318 Posts
16767
1
Posted February 6th, 2013 03:00
Hi md_alomgir,
Install the driver from the below mentioned link:
If the issue persists, kindly send me the device ID so that I can find the correct drivers.
- From the Start screen, swipe up and tap the All apps icon.
- If you have a mouse, right-click on the Start screen and then click All apps.
- Once on the Apps screen, scroll or swipe to the right until you see the Windows System heading.
- Tap or click on Control Panel, located under Windows System.
- Windows 8 will bring up the Desktop and automatically open the Control Panel.
- Tap or click on the Hardware and Sound link.
Note: You won't see Hardware and Sound if your Control Panel view is set to Large icons or Small icons.
- In the Hardware and Sound window, click or tap Device Manager, located under the Devices and Printers heading.
Select the unknown device and right click to access Properties
In the Properties window click on Details tab and select Device Instance Id from the drop down.
Awaiting your response!
md_alomgir
19 Posts
16976
0
Posted February 6th, 2013 06:00
actually my laptop model No is XPS L401x but on the above link you have give the Vostro 1550 driver.
Dell-Rajesh R
6 Operator
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3318 Posts
16976
0
Posted February 7th, 2013 10:00
Hi md_alomgir,
The link works for me and the system model under Compatibility shows XPS L401x.
Try installing the drivers and let me know the status.
Awaiting your response!
Dell-Rajesh R
6 Operator
•
3318 Posts
16976
0
Posted February 18th, 2013 02:00
Hi Darraheliz,
Download and install XPS 14Z Notebook System Software from the below mentioned link (Microsoft Windows 7 64-bit) :
Also, ensure the drivers are installed in the correct order:
Awaiting your response!
Dell-Rajesh R
6 Operator
•
3318 Posts
16976
0
Posted February 20th, 2013 08:00
Hi Darraheliz,
Check if the cursor jumps in safe mode with networking. Restart the computer and tap F8 on Dell logo and select safe mode with networking.
Uninstall and reinstall touchpad drivers:
Follow below steps to Uninstall and reinstall the drivers:
- Click “Start”, type “Device Manager” and press enter.
- In the “Device Manager” window, open the "Mice and Other Pointing Devices" selection.
- Under “"Mice and Other Pointing Devices", right click the Synaptic touchpad, and click “Uninstall”.
- Check the box “Delete driver software for this device”, click ok and follow the on-screen instructions.
- Restart the computer.
Also, I have provided a link below to update the touch pad drivers on the computer:
I recommend, install Touch freeze .This Utility disables touchpad automatically while you are typing text.
Install the touch freeze drivers from the below link:
From the above link, click on Downloads sections, save the file and run the file.
Awaiting your response!

Marcos Andre
1 Message
14389
0
Posted July 26th, 2014 14:00