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mbennett_1

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mbennett_1

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February 6th, 2014 08:00

Error Code 2000-0511 (Processor Fan)

I received this error yesterday (2000-0511), validation code 82163.

My model is a Latitude, E5430

Is there a fix for this (software / bios) or is this strickly a hardware problem?

Thanks, Mike Bennett

 

  • mbennett_1

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    Posted February 25th, 2014 09:00

    I tried to update the driver, but received this message:
    "Cannot update a Latitude ES430 non-vPro with a BIOS for Latitude ES430 vPro"
    Is there another BIOS update available?  Thanks.
  • Senthil S

    6 Operator

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    Posted February 6th, 2014 09:00

    Hi mbennett_1,

    Please clean the air vents using the can of compressed air. In addition also update the BIOS using the link below.

    http://dell.to/1eYcWuI

    Connect the Ac Adapter before updating the BIOS and do not use the system until it restarts after the update. Once the BIOS is updated please run the hardware diagnostics follow the steps below.

    Please shut down the computer press the Fn + power this will initiate the hardware diagnostics. Let us know if there is any error code listed.


    Retired

  • afacts

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    Posted February 11th, 2014 11:00

    I have the exact same problem.

    error code: 2000-0511

    validation 95419

    msg: Fan - The processor Fan failed to respond correctly.

    Here's what I did so far:

    1. I updated the BIOS to the newest version

    2. I used compressed air and cleaned out the Fan, and any other opening

    3. When I ran the diagnostics before, it didn't detect any issues, but I just ran the diagnostics today and it keeps on coming up with this error message.

    So what's the part number for the fan that I need to replace?  So I can buy another fan and replace it.

  • afacts

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    Posted February 11th, 2014 11:00

    It's a Dell latitude, ST:

  • ejn63

    11 Legend

    87468 Posts

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    Posted April 8th, 2015 08:00

    Contact Dell to have the system replaced.  There's little sense repairing a brand new system that's defective out of the box.