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126997
January 15th, 2016 09:00
Error Code
Please help I ran a diagnostic on my computer and got tge following info
Error Code 2000:0142
Hard Drive 0-S/N S2WZJA0D361210
Validation Code 78667
IF someone can help me in finding out what I need to do to correct this I would appreciate it.
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ejn63
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January 15th, 2016 11:00
The hard drive has failed. If the system is under warranty, contact Dell with the error and validation codes and they'll arrange a replacement drive.
If the system is out of warranty, you'll need a new hard drive of the same type and physical size you now have, plus your recovery media (which you should have prepared when you first received the system). If you need further assistance choosing a replacement drive, we'll need to know the exact model number of the system you have (i.e., Inspiron N5110, 5521, etc.) -- not just Inspiron 15.