By the time you see the M1004 errors, it's likely the mainboard has been damaged enough that replacement will be necessary to solve the problem. Before trying a cooling pad, though - verify that the fan is working, and remove the heatsink from the CPU, clean it thoroughly, and clean off all the old thermal contact material - then apply new material and see if that helps.
I also have been receiving M 1004 error messages. I have read somewhere in this forum, that this is a problem with Laptops having Bios 1, 2, or 3. I did not have this problem prior to upgrading to 'Bios A02. My PC has been shutting down with the message about overheating. . I now also have problems watching streaming video. After 5 or 10 minutes, the video starts stuttering, it also echos, and then freezes up. I wonder if this has anything to do with the overheating error code. Previously, I had ATT Light internet access, and could watch streaming without problems. But now after upgrading Bios, I also upgraded to ATT Ultra, but this did not stop the streaming problems.
Dell has made available, Dell M1004 error message removal A01. This utility will clear the error #m1004 message.
When I try to download the removal tool, I receive message: "Sorry, an error occurred while processing your request". I have tried this on more than one occasion. Suggestions, anyone?
ejn63
9 Legend
•
87.5K Posts
0
June 30th, 2011 11:00
By the time you see the M1004 errors, it's likely the mainboard has been damaged enough that replacement will be necessary to solve the problem. Before trying a cooling pad, though - verify that the fan is working, and remove the heatsink from the CPU, clean it thoroughly, and clean off all the old thermal contact material - then apply new material and see if that helps.
BartonT
28 Posts
0
June 30th, 2011 18:00
Thanks. Not to be even more of a computer idiot, is there any links or websites that will help me do any of what you mentioned?
JeanetteB
10 Posts
0
May 3rd, 2012 22:00
I also have been receiving M 1004 error messages. I have read somewhere in this forum, that this is a problem with Laptops having Bios 1, 2, or 3. I did not have this problem prior to upgrading to 'Bios A02. My PC has been shutting down with the message about overheating. . I now also have problems watching streaming video. After 5 or 10 minutes, the video starts stuttering, it also echos, and then freezes up. I wonder if this has anything to do with the overheating error code. Previously, I had ATT Light internet access, and could watch streaming without problems. But now after upgrading Bios, I also upgraded to ATT Ultra, but this did not stop the streaming problems.
Dell has made available, Dell M1004 error message removal A01. This utility will clear the error #m1004 message.
When I try to download the removal tool, I receive message: "Sorry, an error occurred while processing your request". I have tried this on more than one occasion. Suggestions, anyone?
Jeanette
Mihai Andrei
1 Message
0
January 5th, 2015 06:00
In my case the error was generated by charger (E7240) .