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Scott Sweeten

updated

14 years ago

0

39951

November 18th, 2011 06:00

Inspiron Mini 1012 Unknown Device

I put Windows 7 64 on a Mini 1012 and can't figure out what this Unknown Device is. The support site only has drivers for Windows 7 32. Many of those installers also contained 64 bit drivers and for the rest i could at least see the devices that were used in the system and went to the manufacturer's website for 64-bit versions.  However, i've looked up and down the list and even compared this 64-bit computer to an identical model purchased with the same specs but running the Win7 32 install that came stock from Dell and i dont see a difference between the 2 in device manager.

  • DELL-Royan S

    6 Operator

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    Posted November 18th, 2011 23:00

    Hi Scott,

    If you have just installed Windows use the below link on how to install drivers in the correct order. If you do not install the drivers in the correct order some devices may not work properly.

    support.dell.com/.../document

    If the 64 bit drivers are not available on the support site, you will need to try the manufacturer's website eg ( Intel, Nvidia )

    Hope this helps.

    Thank you

    Royan

  • 831

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    Posted November 22nd, 2011 11:00

    64 bit drivers are not available on support so i did download them from the manufacturer's sites, but i have one Unknown Device i can not identify.

  • Metro Mike

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    Posted February 16th, 2012 19:00

    What did you do to resolve the unknown device issue ?

  • DELL-Roshan L

    6 Operator

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    Posted February 17th, 2012 05:00

    Hi Mike,

    Welcome to the Community. I did a bit of research on this and i found installing the Battery meter application may help to fix the unknown device issue.

    Use the link below to download the application :

    www.dell.com/.../DriverFileFormats

    Hope this helps.

    Thank You

    Roshan.

  • Irchaps

    1 Message

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    Posted February 25th, 2013 06:00

    Just wanted to post on the "unknown device" issue it is the battery meter app. I installed it and its gone. Thanks for you help it was driving me nuts trying to figure it out.