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ash3

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9 years ago

A

ash3

4 Posts

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1028

November 21st, 2017 02:00

Kernel ID 37 warning

My laptop shutsdown after an hour and in event viewer i am getting these warnings; The speed of processor 5 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

 


I am using Inspiron 15-7559

windows 10 

core i7 6th gen

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

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    Posted November 22nd, 2017 08:00

    * How long had you been using this 2015 model before this issue appeared?
    * Have you used compressed air can to blow the dust out of the fans and vents?
    * What were the results of the Dell Diagnostics?


    DELL-Chris M (old account)

    #IWork4Dell