UNSOLVED
Latitude E5470 Audio controller none in BIOS
I've been using this laptop since April 2016 (Linux version), this summer I had the same issue - no sound card detected, but after bios restore to defaults it appeared again. Now restoring to bios defaults doesn't help - no audio controller in bios and only dummy output in OS. Are there any chances it's not motherboard broken a few months later after the warranty has expired?
DELL-Alasdair R
6 Operator
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Posted November 29th, 2017 02:00
Hi lw2525,
When you say no audio controller in BIOS, are you referring to the Device Information section under System Information? If so, can you try entering the diagnostics (press and hold Fn whilst powering the system on) and running the speaker test? If there is no sound from that, it's not looking too good I'm afraid.
All I could then suggest is to try updating the BIOS:
www.dell.com/.../driversdetails
www.dell.com/.../updating-the-dell-bios-in-linux-and-ubuntu-environments
Let us know how you get on.